The Mobile Product team within SDI is seeking a Lead Digital Business Analyst to lead analysis efforts within a Scrum organization. As part of a scrum team, this influencer will help build & implement Digital capabilities and Self-Service customer experiences. Must be able to deliver & executive transformative customer experiences to meet consumers where they are, and support Wells Fargo's move to a digital & mobile first provider of core banking products & services!
The Strategy, Digital and Innovation (SDI) team includes Strategy, Digital Platform and the Innovation Group, and the professional services teams that partner with Consumer Small Business Banking, Consumer Lending and Wealth Management businesses. SDI's focus is on delivering the next generation of best-in-class Servicing and deposit capabilities and advancing our digital and online offerings to design new customer experiences and products. Its guiding principles are to start with the customer, move faster, and collaborate effectively. At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace diversity, equity, and inclusion in a workplace where everyone feels valued and inspired. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you. Learn more about the career areas and lines of business at www.wellsfargojobs.com
In this role, you will:- Act as a liaison between the business client and technical organization by planning, conducting, and directing the analysis of highly complex business problems solved through strategic digital solutions
- Participate in daily scrum meetings, lead refinement sessions, author & refine user stories, attend size & commit sessions, provide feedback in retrospectives
- Work closely with Product Owner to understand prioritization of stories, and to elicit detailed functional and non-functional requirements
- Lead refinement sessions with a cross-functional team to understand business problems and how proposed system enhancements address them while assessing impact to existing functionality and business processes
- Work directly with all levels across the organization and provide subject matter expertise as needed
- Be a self-starter, highly organized, work well under tight deadlines, and be comfortable working with technical and business teams
Required Qualifications- 5 years of digital product management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications- 5 years Agile experience
- 5 years of consultative business analysis or related technical experience, including the ability to collaborate with stakeholders in eliciting information needed to drive initiatives forward
- Applied new processes and capabilities, which may include Behavior Driven Development (BDD), Service Virtualization, Micro-services, APIs, and Use Case 2.0
- Produced business requirement artifacts (i.e. User Stories, UML, Use Cases, Business Rules, and specs for complex capabilities
- Excellent verbal, written, and interpersonal communication skills at all levels
- Good analytical skills with high attention to detail and accuracy
- Knowledge and understanding of managing requirements for digital, web & mobile products
- Ability to produce user stories, write detailed acceptance criteria, use cases, and UML (Unified Modeling Language)
- Experience with Agile tools such as Jira, Jama, Confluence, etc.
- Enterprise experience in banking or financial services, with one or more digital platforms
- BS/BA degree or higher
Pay Range$96,600.00 - $206,100.00
BenefitsWells Fargo provides all eligible full- and part-time employees with a comprehensive set of benefits designed to protect their physical and financial health and to help them make the most of their financial future. Visit Benefits - Wells Fargo Careers for an overview of the following benefit plans and programs offered to employees.
- 401(k) Plan
- Paid Time Off
- Parental Leave
- Critical Caregiving Leave
- Discounts and Savings
- Health Benefits
- Commuter Benefits
- Tuition Reimbursement
- Scholarships for dependent children
- Adoption Reimbursement
Posting End Date:5 Mar 2024
- Job posting may come down early due to volume of applicants.
We Value DiversityAt Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Applicants with DisabilitiesTo request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .
Drug and Alcohol PolicyWells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.