About this role:

Wells Fargo is seeking a Head of Policy and Procedures (Business Execution Director) supporting Financial Crimes and Regulatory Operations within the Chief Operating Office. For additional information on lines of business, refer to the external careers site at www.wellsfargojobs.com.

In this role, you will:

• Collaborate and influence functional management to obtain resources, influence outcomes, address conflict, and ensure alignment with Wells Fargo strategies or policies and business line objectives
• Develop and guide a culture of talent development to meet business objectives and strategy
• Identify Business Execution opportunities and strategies for process improvement and risk control development over the long-term to ensure operational excellence and process efficiency
• Interpret and develop a range of policies and procedures for long-range and fundamental retooling of perspective, approach, culture, quality, relationships, operations, and capabilities
• Lead Business Execution team for assigned initiatives ensuring solutions are designed, integrated, and controlled to improve effectiveness, limit risk exposure, and create efficiencies as appropriate
• Manage and develop multiple business functional areas with focus on implementing and delivering long-term strategies, policies, and process advancements for cross-functional stakeholders, and internal and external partners associated with the area of Business Execution or who are affected by its outcomes
• Manage allocation of people and financial resources for Business Execution

Available locations: Preferred locations listed below. This position offers a hybrid work schedule. Relocation assistance is not available for this position.

• 800 S. Jordan Creek Parkway, West Des Moines, IA 50266
• 401 S. Tryon Street, Charlotte, NC 28202

Required Qualifications, US:

• 8 years of Business Execution, Implementation, or Strategic Planning experience, including Management experience, or equivalent experience demonstrated through one or a combination of the following: work experience, training, military experience, education
• 4 years of management experience

Desired Qualifications:

• Ability to collaborate and execute in a fast paced, high demand, environment while balancing multiple initiatives, priorities, and projects
• Ability to exercise independent judgment to identify and resolve problems
• Ability to interact with integrity and a high level of professionalism with all levels of employees including management
• Ability to meet or exceed business goals and objectives, while fostering a team atmosphere
• Advanced analytical and quantitative skills; experience using hard data and metrics to back up assumptions and influence business cases
• Advanced experience effectively working in an individual and team environment, across all organizational levels, where flexibility, collaboration, and adaptability are important
• Highly refined verbal, written, and interpersonal communication skills with demonstrated experience engaging and influencing stakeholders
• Advanced collaboration and influencing skills to achieve solutions that meet the needs of the organization; able to resolve issues, and overcome obstacles
• Advanced experience communicating and presenting complex information to multiple levels of the organization skills
• Advanced organizational skills with high attention to detail and accuracy
• Advanced experience with Agile Methodology, Program and/or Project Management methodologies
• Advanced project management experience including managing large scale strategic initiatives and programs
• Advanced experience consolidating large amounts of project status information to identify key risks, customer impact, financial implications, delays, and issues that may pose material risk
• Advanced change management, problem analysis, and solution implementation experience
• Advanced experience driving organizational change, developing innovative solutions, and delivering results
• Advanced process efficiency experience, including process assessment, and recommendations for improvement including large-scale process transformation initiatives
• Advanced strategy development and execution experience within the financial services industry
• Advanced experience making recommendations and decisions on personnel related matters involving performance reviews, salary reviews and hiring/terminating
• Demonstrated experience coaching, developing, inspiring, motivating, and recruiting employees through balanced leadership with a focus on employee engagement, performance management, retention, and succession planning
• Demonstrated virtual leadership experience with demonstrated success selecting talent, ability to effectively drive results, provide feedback/direction, and manage and build relationships with direct and indirect reports in a geographically dispersed team environment
• Technical content writing experience within the financial services industry
• Intermediate Microsoft Office (Word, Excel, Outlook, PowerPoint, and Teams) skills

Job Expectations:

• Ability to travel up to 25% of the time
• Adhere to standards outlined with written policy as well as applicable State and Federal regulations
• This position is not eligible for Visa sponsorship
• Willingness to work on-site at stated location on the job opening

IMPORTANT INFORMATION: 

• AFTER SUBMITTING YOUR APPLICATION, PLEASE MONITOR YOUR E-MAIL FOR FUTURE COMMUNICATIONS
• Once your application is received, Wells Fargo will make initial contact with you via e-mail
• Please ensure your contact information (e-mail address and phone number) is current in your Wells Fargo Jobs Profile
• If your contact information has changed, please update prior to applying to this position
• Based on the volume of applications received, this job posting may be removed prior to the indicated close date. If you do not apply prior to the closing of this posting, we encourage you to apply for other opportunities with Wells Fargo.

Pay Range

Benefits

Wells Fargo provides all eligible full- and part-time employees with a comprehensive set of benefits designed to protect their physical and financial health and to help them make the most of their financial future. Visit Benefits - Wells Fargo Careers for an overview of the following benefit plans and programs offered to employees.

• 401(k) Plan
• Paid Time Off
• Parental Leave
• Critical Caregiving Leave
• Discounts and Savings
• Health Benefits
• Commuter Benefits
• Tuition Reimbursement
• Scholarships for dependent children
• Adoption Reimbursement

Posting End Date:

*Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.