About this role:

Wells Fargo is seeking a Senior Business Execution Consultant (Military Apprentice) to primarily support 2nd shift (12pm – 8pm MT) in a Wells Fargo Enterprise Incident Management Command Center.

The position will support a team that provides ongoing monitoring and identification of incidents having the potential for operational risk to Wells Fargo customers, employees, and buildings across the company’s global footprint.

Responsibilities include providing oversight and impact summary of any potential or existing incidents based upon defined and repeatable impact assessment methodologies, and escalation of risk analysis to ensure timely and effective response by Enterprise Incident Management leadership. Chandler Arizona represents one of 3 Command Centers and will primarily provide 2nd shift coverage (12-8 MT), in support of our ability to monitor global events impacting Wells Fargo in a 24/7/365 always-on event intake, detection, triage, and response environment.

Additional responsibilities may include:

Triggering the broader Enterprise Incident Management (EIM) and support response model when activated including notification and call support for:

• Emerging risk and incident assessment
• Activation of the company’s Enterprise Incident Command Center response structure
• Communicating risk and response activities in a dynamic and fast-paced environment

In this role, you will:

• Lead support functions or operations for multiple business groups and contribute to large scale strategic initiatives
• Ensure efficiency, quality, cost effectiveness of solutions, and pipeline management relating to assigned operations
• Research moderately complex business, operational, and strategic initiatives that require analytical skills, basic knowledge of organizational strategy and Business Execution, and understanding of international business
• Work independently to make recommendations for support function by providing support and leadership
• Assist in the planning and execution of a variety of programs and initiatives that may include risk mitigation, efficiency, and customer experience
• Collaborate and consult with team leaders in developing project plans, policies and procedures
• Provide leadership in management of relationships and implementation of programs, services, and initiatives with cross functional business partners

Required Qualifications, US:

• 2 years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.

Desired Qualifications:

• Military experience in any branch of service: Army, National Guard, Air Force, Space Force, Navy, Marines, Coast Guard or Reserves. 
• Education in and/or experience with concepts of incident management and risk intelligence
• Understanding of resiliency, emergency management, and incident response
• Strong analytical skills with high attention to detail and accuracy 
• Ability to execute in a fast paced, high demand, environment while balancing multiple priorities 
• Ability to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment 
• Effectively work in a highly matrixed organization
• Knowledge and understanding of business intelligence
• Familiarity with ArcGIS or other geospatial mapping tools
• Familiarity with Everbridge Mass Notification or other notification tools

Job Expectations:

• Enrollment into Wells Fargo's DOL Registered Apprentice Program is required. Apprentices are considered full-time employees within the program. As such, Apprentices are expected to not only uphold and adhere to Wells Fargo and the Apprenticeship Program, but also expected to follow Wells Fargo's prescribed policies, procedures, and employee expectations
• Ability to work in a 24/7 command center
• This position will require on-call, weekends, and holiday work as needed
• Education in and/or experience with concepts of incident management and risk intelligence
• Understanding of resiliency, emergency management, and incident response
• Contribute to the development and refinement of incident response procedures, job aides
• Apprentices within the U.S. Department of Labor accredited Apprenticeship program perform a variety of structured duties, including a combination of (however, not limited to) on-the-job training, coursework and mentorship, under the supervision of a hiring manager, program manager and a mentor. Apprenticeships are designed to assist in the professional development of an apprentice, in preparation for the post-apprenticeship role. Program Managers will facilitate an apprentice’s required path for professional development. This ensures an apprentice will have gained the proficiency and obtained the required experience of a fully functioning Senior Business Execution Consultant

Posting End Date: 

*Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.