At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace diversity, equity, and inclusion in a workplace where everyone feels valued and inspired.

Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

About this role:

Wells Fargo is seeking a Business Execution Administrator in Unclaimed Property as part of Consumer and Small Business Banking Operations. Learn more about the career areas and lines of business at wellsfargojobs.com.

In this role, you will:

• Support in implementation of initiatives related to operations and Business Execution across multiple lines of business
• Identify opportunities to improve processes and provide support to a variety of diverse support functions or operations
• Perform moderately complex cross organizational administrative, transactional, and operational tasks including policy or process changes, process improvements, and technology enhancement tasks
• Receive direction from supervisors
• Assist with the administration of Strategy and Execution programs, projects, or processes specific to the business
• Interact with colleagues of a specific line of business for the purpose of executing a variety of programs, services, and initiatives

Required Qualifications:

• 2 years of Administrative Support, or Business Support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Minimum 2 years banking, accounting, business or operational support.

• Strong analytical skills with high attention to detail and accuracy

• Strong organizational, multi-tasking, and prioritizing skills

• Ability to collaborate with internal business partners to resolves issues and solve problems.

• Excellent verbal, written, and interpersonal communication skills required.

• Ability to research and resolve any issues from simple to moderately complex.

• Customer service experience helpful

• Knowledge of internal bank systems such as FK, 1OFC, Common Recon, Hogan, RE, and AXCIS desired

• Ability to work effectively in a team environment

• Unclaimed property experience preferred, but not required.

• No certifications required.

Job Expectations:

• Research and resolve all exceptions within Wells Fargo’s cashier’s check (CC) and money order (MO) accounts.

• Identify and return counterfeit and altered Wells Fargo CC and MO. Failure to promptly identify items requiring return could result to losses to the bank.

• Advise branch or other internal team members on the status, history, or potential escheatment of CC and MO’s (through CCN research cases).

• Perform general ledger and customer account credit and debits when needed to resolve CC or MO issues.

• Review and correct Wells Fargo’s purchaser and payee data as it relates to CC’s and MO’s, ensuring this data is in the required format for regulatory reporting to the state.

• Provide input to procedures, escalating when changes are needed.

• Share knowledge by training newer team members into their role or cross training peers to learn a new process.

• Participate in special projects as they become available.

• Collaborate with other internal businesses to resolve cashier’s check escalations and issues. 

• This position is not eligible for Visa sponsorship

• Schedule: Monday - Friday 7:30AM - 4PM or 8AM - 4:30PM

Location:

• Candidate must reside within a reasonable commute to listed locations in the posting.

• 3201 N 4th Ave, SIOUX FALLS, SD 57104 or 1525 W W T Harris Blvd, CHARLOTTE, NC 28262-8522

Posting End Date: 

*Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.