Consumer & Small Business Banking (CSSB)
Consumer and Small Business Banking (CSBB) provides financial services to consumer banking, consumer lending, and small business customers through over 4,300 retail bank branches and more than 11,000 ATMs in 36 states and the District of Columbia, as well as through 20 customer service centers. CSBB is focused on continuously improving our customer satisfaction, by simplifying our products, pricing and processes and targeted innovation at scale.
The Role
Consumer and Small Business Banking is actively searching for qualified candidates for the Region Executive opportunity for the New Mexico/West Texas.
This executive management role will provide leadership for a dynamic Retail business, with approximately $11.5B in deposits, 95 branches and over 880 employees.
The successful candidate must have proven experience leading Senior executives and teams to provide exceptional customer service to retain, grow and deepen relationships in all retail customer segments. The Region Executive will be responsible for providing strategic business leadership and guidance with respect to profit and revenue plans within the overall region and each market. This leader will also have demonstrated the ability to balance risk with growth, successful management of a P&L with responsibility for balance sheet growth, revenue growth, productivity and efficiency. Other key responsibilities include the budgeting process and asset management for the region and providing a leadership role in representing Wells Fargo in the communities and markets served with various leaders and elected officials. The candidate will also ensure that all elements of risk management and compliance accountability are followed.
Responsibilities include:

• Manage all aspects of the consumer, small business, and affluent businesses within the region with the focus on delivering service, advice, and guidance to improve the financial lives of our customers
• Lead the region in the execution of our business strategies that enable our customer experience and growth priorities
• Develop partnerships and influence key stakeholders to execute Branch Banking strategies and activities that lead to growth in consumer, affluent, and small business banking segments
• Promote a culture that fosters inclusion, engagement and motivates teams to achieve business outcomes
• Develop and execute talent and workforce strategies in alignment with evolving customer expectations and needs
• Implement and maintain risk and security controls, and adhere to compliance accountability within the framework of Wells Fargo standards, policies, and procedures
• Represent Wells Fargo and Branch Banking in all aspects of federal, state, and community leadership and development within markets
• Partner with leaders across lines of businesses on market activation plans leveraging a One Wells Fargo approach

This executive will also work closely with business lines and support leadership across the enterprise in the execution of this strategy. Accordingly, critical success factors include the ability to manage effectively in a matrix organization, develop partnerships with many business and functional areas, provide insight into the economic climate and related market developments, and identify trends which may present opportunities or reflect gaps in the group's approach to leading customer and employee experiences.
The Candidate
This candidate must be an exceptional leader in terms of character, competency and commitment. The leader must have a track record of having established or grown a business in a responsible way. The leader is able to translate a strategy into execution, attract and retain the talent required, build an engaged organization, grow customer satisfaction and be able to work effectively across many functions, groups and lines of defense.
Required Qualifications:

• 8 years of banking, financial services, or Branch Network experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• 4 years management experience

Desired Qualifications:

• Proven experience in driving and managing new build/expansion markets, preferably in a fast-paced, high-growth environment
• Excellent leadership and team management skills, with the ability to motivate and inspire a team to achieve goals
• Strong analytical and strategic thinking skills, with the ability to translate data and insights into actionable growth strategies
• Strong problem-solving skills and ability to make data-driven decisions
• Results-oriented mindset with a track record of achieving and exceeding growth expectations
• Experience managing geographically disbursed business units with multiple locations
• Strong knowledge and understanding of retail or business products and strategies
• Experience effectively leading senior level managers
• Strong strategic perspective with proven success delivering high performing service, business growth and financial results
• Excellent verbal, written, and interpersonal communication skills
• Experience working effectively in a team environment and across all organizational levels, where flexibility, collaboration, and adaptability are important
• Strong change leadership skills with the ability to execute with urgency
• Experience developing strong relationships with employees at all levels of the organization
• Extensive knowledge and understanding of financial services industry
• Leadership experience in building high performing, engaged teams
• Experience developing partnerships and collaborating with other business and functional areas

Posting End Date:
28 Jul 2024
*Job posting may come down early due to volume of applicants.
We Value Diversity
At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
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