For over seven decades investor-owned utilities, municipalities, cooperatives, and others have entrusted their electrical construction and maintenance needs to Davis H. Elliot Company, Inc. (Elliot).

Elliot is a full-service electrical contractor specializing in overhead and underground distribution, transmission, substations, lighting, traffic signaling, utility locating and industrial/commercial services.

Job Description

Davis H. Elliot Construction Company, Inc. is looking for a qualified Service Coordinator to assist with the scheduling and tracking of service requests for our Elliot Services team. An exceptional candidate will be a detail oriented, self-motivated, and outgoing individual with excellent customer service skills.

Responsibilities Include, but are not limited to:

• Answer phone calls and direct them to the appropriate department.
• Respond to Service Requests via calls or emails.
• Create work orders, enter data, and prepare invoices in field management software.
• Assist in scheduling service technicians.
• Order parts when needed and track shipping.
• Assist technicians with work order inquiries.
• Develop and maintain customer relations.
• Manage on call service technician schedule/rotation.
• Work closely with Service Manager and provide administrative support as needed regarding:
  • Billing
  • Payroll
  • Financials

Qualifications

• Must be proficient with Microsoft Word, Outlook and Excel.
• Must have general computer skills.
• Strong communication skills, both written and verbal.
• Basic understanding of electrical trade and general construction is helpful, but not required.
• Ability to work on multiple tasks simultaneously.
• Must be organized and detail oriented.
• Applicable prior work experience preferred.
• Valid Driver’s License required.
• Must be able to pass a criminal background check and drug screening.

Benefits/Culture

Today, we are listed among Engineering News-Records Top 150 Specialty Contracting firms. Our success is based on our customers confidence in us; the loyalty, hard work and performance of our people; and the traditions with which Mr. Davis H. Elliot began the company in 1946. We understand that having the best team requires people being treated like family. Some of the benefits we offer our team include:

• Medical, Dental, Vision Insurance
• Short-Term Disability and Long-Term Disability Insurance
• Company Paid Life Insurance w/ additional Voluntary Life Insurance
• 401K w/ company match
• Employee Stock Ownership Program
• State and Federally accredited Lineman Apprenticeship program
• Paid Vacation
• Servant Leadership Training
• Uniforms and PPE provided