SUMMARY
The Journey Program Director is responsible for coordination of all clinical, programming and staffing aspects of the Journey/Memory Care Program at a WellQuest Living community. This includes pre-admission assessments and decision-making, resident programming, staffing, staff-training and supervision. Assist the reside
nt and his or her family in maintaining the physical and emotional health of the residents. Liaison with hospital personnel, physicians, community organizations (to include the local Alzheimer's Association Chapter) and other health related service agencies to provide care to the residents. Hire, evaluate, coordinate, motivate, monitor performance, schedule and supervise department staff in accordance with company policy. Make recommendations to the Executive Director with respect to staff evaluations, merit pay increases, reprimands, disciplinary actions and terminations. This position is for Journey/Memory Care units with eighteen (18) or more residents. Reports to: Executive Director or Health Services Director, as assigned.
ESSENTIAL FUNCTIONS, DUTIES AND RESPONSIBILITIES
The essential duties and responsibilities described below are representative of those an employee encounters while performing the basic functions of the position. While every effort has been made to identify the essential functions of the position, it in no way states or implies that these are the only duties you will be required to perform. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or is an essential function of the position. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions of the position.
1. Plan, develop, organize, implement, evaluate and direct the Journey/Memory Care unit at the community, as well as it programs and activities, in accordance with the Federal and State policies governing dementia resident care.
2. Interview, hire, evaluate, coordinate, motivate, monitor performance, schedule and supervise department staff in accordance with the company policy. Recruitment and selection should focus on qualified candidates with interest in care and management of individuals with dementia. Make recommendations to the Executive Director with respect to staff evaluations, merit pay increases, reprimands, disciplinary actions and terminations.
3. Coordinate departmental schedule and ensure adequate staffing in accordance with company standards, policies, procedures, budgets and state law.
4. Oversees continuing education programs for Care Managers serving dementia residents, as regulated by Federal and State licensing requirements.
5. Conduct orientation for new members of the department to ensure that all employees are knowledgeable of the goals, policies and procedures for the department.
6. Arrange for coverage of job duties within the department during employee absences either through delegation or personal completion of duties.
7. Assume role as Activity Coordinator until Journey/Memory Care unit/community has attained a proper number of residents to warrant the hiring of a designated Activity Coordinator for Journey/Memory Care residents.
8. Ability and willingness to drive community vehicle/van and obtain commercial driver's license if required by vehicle/van capacity.
9. Conduct and coordinate the completion of resident assessment for the Journey/Memory Care program in accordance with current rules, regulations, guidelines and company policies that govern resident assessment; administer pre- admission and periodic assessments to all residents and monitor changes in status.
10. Ensure that an initial resident assessment is completed prior to each resident's move- in date and a comprehensive care plan is completed upon move-in. Provide reassessments on a regular basis.
11. May be required to interview potential residents and families, complete a pre- placement assessment and needs and services plan, obtain medical records and other requirements as outlined in Title 22 for an admission to the community.
12. Conduct interviews and observations on a continual basis of the residents to alert the Executive Director, family and others of changes in the physical or emotional health of the resident. Conduct monthly service plan meeting.
13. Complete all required data entry into the A.L. Wizard or other resident care system to ensure maintenance of resident care information. Ensure that A.L. Wizard Resident Care Profile or other tracking system, Service Plans and assignment sheets are completed timely and all required documentation has been completed.
14. Develop methods for coordination of nursing services with other resident services to ensure the continuity of the residents' total regimen of care.
15. Act as Journey/Memory Care manager and resource person for the residents and their families. Contact physicians, family and others to obtain specific orders for care and represent the property to professional personnel, residents and the community.
16. Conduct property tours and promote the property to members of the community.
17. Supports administration in referral development and maintaining high census.
18. Participate in property surveys (inspections) made by authorized governmental agencies.
19. Maintain a safe and secure environment for all staff, residents and guests, following established safety standards. Responsible for coordinating special provisions for the safety of residents with special needs, i.e., visual deficits, hearing loss.
20. Perform fire and safety procedures when needed to assure resident/staff safety.
21. Maintain inventory of needed supplies.
22. Participate in daily "Stand-Up" meetings to communicate key issues within the department.
23. Assist in the budget preparation for the department and monitor department costs on a day-to-day basis.
24. Maintain state-of-the-art knowledge in dementia-specific care. Recognize and respond to changes in the dementia care industry and respond appropriately.
25. Performs day-to-day clerical work connected with the position.
26. Promotes and displays a spirit of teamwork in performance of daily duties through cooperative interactions with co-workers and other departments.
27. Support a positive and professional image through actions and dress.
28. Performs other duties consistent with the position as assigned by the Executive Director.
MINIMUM QUALIFICATIONS
Education: Experience:
Mathematical Skills:
Reasoning Skills:
Oral/Written Communication Skills
Equipment Used:
Physical Effort:
Personal Characteristics:
Working Conditions:
Other:
(As required by Title 22)
Supervises: Supervised by:
Prefer two years of college in gerontology, nursing, social work or related health or human service field or a licensed professional. Prefer two (2) years experience providing residential care to the elderly or similar experience with specialized dementia care programs.
Ability to perform calculations in support of personnel actions, budget, and other financial responsibilities.
Understand and conceptualize concepts as well as demonstrate ability to make decisions in stressful situations.
Be able to explain ideas and to communicate complex ideas to a wide audience (employees, residents, family members, governmental agencies, public, etc.), both in writing and verbally. Be proficient in basic office equipment (including a personal computer) for the purpose of accomplishing and maintaining a high level of job performance.
Must be mobile and able to perform physical requirements of the job. Good physical health verified by a health screening,
including a chest x-ray or an intradermal test result not more than 6 months prior or seven (7) days after employment.
Ability to show sincere compassion towards cognitively impaired older adults. Demonstrates genuine concern for the physical and emotional needs of older people and their families.
Well-lighted office with appropriate ventilation and temperature levels. Ability to work in a secured area with heavy contact with a demented population.
Employee must pass a criminal record clearance prior to beginning work in the community. Employee must possess current first aid training. Employee must be at least eighteen (18) years of age.
JOB RELATIONSHIPS
Journey/Memory Care Unit Care Managers
Executive Director or Health Services Director, as assigned
N/A = Not required in this position O = Occasional: Performed or encountered 1% to 33% of work time F = Frequent: Performed or encountered 34% to 66% of work time C = Constant: Performed or encountered 67% to 100% of work time N/A O F C
Supervision/ Managing
Supervising X
Managing X
Work Setting
Sitting for long periods X
Operating standard office machines X
Operating computer X
Moving freely about property X
Answering/using telephones X
Stock Handling Examples of Weights Lifted and Frequency
A ream of paper or less (5 pounds) X
A small record storage box (5-20 pounds) X
A case of bottles (20-30 pounds) X
Furniture, bales, crates, drums (80 pounds or more) X
Resident Care
Pushing wheelchair X
Turning residents X
Helping residents walk X
Lifting residents X
Helping residents sit up X
Mobility
Walking X
Standing X
Bending X
Climbing X
Crawling X
Visual Requirements
Overall vision X
Color perceptions X
Depth perceptions X
Reading/close up work X
Field of vision/peripheral X
Dexterity
Handling X
Reaching X
Grasping X
Fingering X
Feeling X
Hearing/Talking
Hearing normal speech X
Hearing on the telephone X
Hearing faint sounds X
Talking in person X
Talking on the telephone X
Calculating/Interpreting
Calculating X
Comparing X
Editing X
Evaluating X
Interpreting X
Organizing/Planning
Organizing X
Consulting X
Analyzing X
Planning X
Designing X
Documenting/Implementing
Documenting X
Specifying X
Coordinating X
Implementing X
Presenting X
Emotional/Psychological Factors - Exposure to
Stressful situations X
Trauma, grief, death X
Public contact X
Decision making X
Concentration X
Environmental Conditions
Noise X
Dirt, dust, smoke, fumes X
Cold, heat (indoors) X
Cold, heat (outdoors) X
Blood-Borne pathogens X
Additional Requirements to the Position (List)
Compliance with Property’s Exposure Control Plan. X
Compliance with Property’s Blood Borne Pathogens Standard. X
Compliance with Property and Department’s safety and emergency
procedures. X
Responsible for resolving, reporting and anticipating potentially
hazardous conditions. X
STATEMENT OF UNDERSTANDING
I have read this job description and fully understand the requirements outlined above. I accept the position of Journey Program Director and agree to perform the identified essential functions in a safe manner and in accordance with the company's established procedures. I understand that my employment is at-will, and thereby understand that my employment may be terminated by the company or myself at any time, for any reason or no reason. I further understand that nothing in this job description restricts management's rights to assign or reassign duties and responsibilities to this job at any time.
Employee Name: Date:
Employee Signature: ______________________________________