POSITION SUMMARY: Floor Technician assists maintenance and housekeeping personnel in the preventative maintenance programs for the flooring at the campus. Responsibilities will include the completion of all assigned work orders and floor cleaning or repair projects under the supervision of the Housekeeping Supervisor or Director of Facility Services.

ESSENTIAL FUNCTIONS:

• Represents the campus in a positive manner while creating an environment that fosters respect and courtesy for residents and employees alike. Works within the campus programs to encourage and promote safety and the well-being of all residents and employees.

• Upholds the campus’ Mission Statement.

• Maintains HIPAA standards and regards all medical or healthcare information pertaining to residents and employees as confidential.

• Cleans and sanitizes all flooring throughout the campus.

• Repairs damaged areas of flooring which includes but is not limited to tile, hardwood, concrete, carpet, and linoleum.

• Cleans, services and repairs janitorial equipment.

• Dispenses soap, paper products and janitorial supplies to appropriate departments or areas.

• Completes assigned tasks involving the refurbishment of rooms, apartments, common areas, utility spaces, and houses to “like new” status.

• Notifies Housekeeping Supervisor (or Director of Facility Services) of supply shortages, supply problems, chemical leaks, defective equipment, building damage, asset damage, etc.

• Performs other assigned preventative maintenance tasks which includes but is not limited to the cleaning and repair of baseboards, carpet base, trim, doors, windows, shower stalls, sinks, equipment, sidewalks, entrances, mats, countertops, cabinets, and furniture.

• Travels occasionally for training sessions, continuing education opportunities, emergency situations, and other company functions.

• Responsible for knowledge of fire and safety procedures including those involving bloodborne pathogens.

• Remains in proper uniform at all times and maintains a high standard of appearance.

• Completes all work orders in a timely manner.

• Maintains excellent resident and employee relations.

• Attends employee in-services as required as well as other janitorial education programs.

• Is available for on-call situations on a regular rotating and emergency basis.

• Accepts other duties as required by the Director of Facility Services or Housekeeping Supervisor.

• Other duties as assigned.

COMPETENCIES: To perform the job successfully, an individual should demonstrate the following competencies:

• Technical Skills – Individual must demonstrate current and ongoing competence in tasks assigned which indicates a specialized skill in this area above and beyond the average.

• Communication – Demonstrates an ability to effectively and regularly transfer information to necessary parties to improve the quality of her work and to provide her supervisor with actionable, accurate data.

• Initiative – Is self-motivated and personally competitive. Wants to achieve for the good of the Company and her team. Seeks additional work when they have capacity. Demonstrates an ability and desire to bring new ideas and solutions to their supervisor on an ongoing basis.

• Flexibility – The ability to quickly adapt to changing conditions. The ability to navigate obstacles with ease and professionalism.

• Interpersonal Skills – Focuses on solving conflict, not blaming; listens to others without interrupting; keeps emotions under control; remains open to ideas and tries new things

• Teamwork – Balances team and individual responsibilities; encourages others and asks for help when needed. Exhibits patience and compassion.

• Professionalism – Ensures product is delivered on time and is of the highest quality. Assumes responsibility for mistakes. Presents themselves in a manner which enhances the brand image. Understands that no information is truly private and conducts online or social networking activities accordingly.

• Ethics – Treats people with respect; keeps commitments; inspires the trust of others; works ethically and with integrity; upholds the Company’s Guiding Principles:

o People First, Always

o We Exist to Serve our Members

o We Have a Responsibility to be Full

Physical Demands, Work Environment, and Expected Hours of Work: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Individual is often required to stand, walk, sit, use fine and gross motor skills, reach with hands and arms, balance, stoop, kneel, crouch, talk, hear, and/or smell.

• An individual must have the reading ability at the level to comprehend care notes. An individual in this position will be required to lift or carry weight in up to 100 lbs.

• May be exposed to moderate to loud noise.

• Regularly exposed to moving machinery like vacuums, buffing machines, floor sweepers.

• Frequently exposed to fumes or airborne particles and chemicals related to cleaning supplies.

TRAVEL: No travel is expected although occasional travel may be required for training sessions, continuing education opportunities, emergency situations, and other company functions.

EDUCATION AND EXPERIENCE REQUIREMENTS:

• High school graduation or GED required.

• Technical training in mechanics, electrical, plumbing or HVAC desired.

• Technical training in janitorial activities desired.

• Janitorial or maintenance experience required.

• 2 years’ experience in a similar janitorial position desired.

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:

• Ability to read, write, speak and understand English fluently.

• Ability to meet or exceed the company’s attendance and punctuality standards.

• Ability to use vacuums, buffing machines, floor sweepers, mops, brooms, wet and dry carpet extractors, hand tools, carts and dollies.

• Ability to understand and follow directions as given.

• Ability to work with minimal supervision.

• Work indoors during the work day (fluorescent lights, HVAC system, carpeted flooring, normal machinery and office noise levels).

• Climb up to two flights of stairs.

• Lift objects of 35 pounds or less over the head.

• Move objects of 100 pounds or more.

• Ability to work under time-sensitive or stressful situations.

• Respond to medical emergencies on a rare occasion.

• Assist with resident evacuations, if ever required.