Description

The Urgent Crisis Center (UCC) is a behavioral health urgent care center that provides crisis evaluation, de-escalation, and community coordination of care for children and youth experiencing a behavioral or psychiatric crisis. All evaluations, assessments, safety planning, and initial recommendations for follow-up care must occur within a 24-hour time period. All staff are required to work their assigned schedule but may be asked to shift/alter this in response to high workflow time periods. All clinicians work a minimum of 2 agency observed holidays each calendar year.

GENERAL STATEMENT OF RESPONSIBILITIES:

The Crisis Intervention Clinician is responsible for direct services with children, adolescents and their families including but not limited to crisis evaluation/assessment; coordination of care with existing providers, case and care management; brief intensive therapies; de-escalation; record keeping; as well as collaboration with other professionals, team members and related community services (including consultation and/or community and/or school placements). All clinicians are assigned a primary schedule but will be required to cover shifts outside this schedule during periods of high client need.

SUPERVISION: Supervised by: Program Director, or their designee

Supervises: None

Qualifications

Must have the ability to maintain the utmost confidentiality of both agency and client matters. Must understand and be able to display the clinical knowledge and expertise necessary to perform crisis intervention. Must be able to display knowledge and expertise as it relates to the populations served by Wellmore, including bilingual and bicultural needs. Must be capable of working as a part of a team and be able to effectively communicate with both families and professionals (in writing and verbally). Must have comfort with navigating and documenting within an electronic health records and use communication platforms, such as Microsoft Teams and Microsoft Outlook. Must be willing to work a flexible schedule that meets the needs of the UCC program. Must be able to display an understanding of the diverse cultural communities prominent in greater Waterbury, Danbury and Torrington communities. Working knowledge of the greater Waterbury/Danbury/Torrington areas is preferred. Bi-lingual (Spanish-English) is preferred.

Bi-lingual (Spanish-English) preferred.

EDUCATION & EXPERIENCE:

A Master’s Degree in marriage and family therapy, social work or related human services field with at least a one-year clinical internship working with children and/or adolescents or families is required. Two years’ post graduate clinical experience working with children, adolescents or families is preferred. Experience in family therapies as well as family systems theory and practice is preferred.

LICENSURE/CERTIFICATION/REGISTRATION

Must have a CT license as a mental health provider at the associate level (ie: LMSW, LPCA, LMFTA); full CT licensure is preferred.