The Urgent Crisis Center (UCC) is a behavioral health urgent care center that provides crisis evaluation, de-escalation, and community coordination of care for children and youth experiencing a behavioral or psychiatric crisis. All evaluations, assessments, safety planning and initial recommendations for follow-up care must occur within a 24-hour time period. All staff are required to work their assigned schedule but may be asked to shift/alter this in response to high workflow time periods.

GENERAL STATEMENT OF RESPONSIBILITIES:

The Urgent Crisis Center (UCC) Registered Nurse serves to triage and admit children and families seeking services at the UCC. The nurse will provide professional nursing assessments to assess risk and the need for service. For acute presentations, the nurse will liaise with local emergency departments to coordinate the transfer of care to this setting. All registered nurses work a minimum of 2 agency observed holidays each calendar year.

Must have the ability to maintain the utmost confidentiality of both agency and client matters. Must understand and be able to display the clinical knowledge and expertise necessary to perform crisis intervention. Must be able to display knowledge and expertise about the populations served by the Urgent Crisis Center. Must be physically capable of participating in physical interventions (i.e. restraints and therapeutic holds). Must be capable of working as a part of a team and be able to effectively communicate with both families and professionals (in writing and verbally). Working knowledge of the greater Waterbury area is a must. Bilingual (Spanish – English) may be required.

Must possess or readily obtain the following licenses/certificates/training:

• Registered Nurse (RN) in the State of Connecticut
• CPR and First Aid Instructor Certification (through a certified Red Cross Program)
• Therapeutic Crisis Intervention training (offered by Wellmore)
• Periodic Physical and PPD testing as required
• DCF Background History Check (CPA)