Role Summary

• Company: Wellmade, https://wllmade.com/
• Job title: Sales Development Representative (Possible to be Remote)
• Location and time zone: Remote US (West Coast, Midwest, or San Leandro, CA preferred)
• Working hours: flexible
• Industry: Residential Construction, General Contractor
• Product or service: Prefab Backyard Office, Studio & ADU (Accessory Dwelling Unit), Tiny home
• Company size: 10
• Target market: B2C
• Ideal Customer Profile: Homeowner in the SF Bay Area, working 60 hours a week, has kids, doesn’t have time to commute, values their time, and needs a backyard office.

Required education and certifications:

• Bachelor's degree in a relevant field is preferred but not required
• Any sales or business development certification is a plus but not required

Required Experience and Skills

• 2 years of remote B2C sales experience is required
• Successful track record and achievements in sales
• ADU, Residential Construction, Real Estate or Property Management sales experience is strongly preferred
• Excellent communication and interpersonal skills. Excellent proficiency in phone calling. “Radio voice”
• Excellent time management skills and “urgent mentality”, with the ability to contact inbound leads within 15-min after the form submission
• Understanding of the ADU construction process and material types is strongly preferred
• Proficiency in using CRM, Dialpad and other sales and AI software

Job Responsibilities

• Meet or exceed monthly sales quotas/targets set by the company (10-15 closed deals per month)
• Contact inbound leads through “warm” phone and video calling, email outreach, and text messaging (100 leads per month) and follow up in a timely manner
• Deliver excellent customer service, fostering long-term relationships with clients to drive repeat business and referrals
• Collaborate with cross-functional teams to understand client needs and provide tailored solutions
• Utilize CRM and sales tools to track sales performance, manage pipeline, and maintain client information
• Actively participate in team meetings and training sessions to enhance sales skills and knowledge
• Submit regular sales reports to the management team, providing insights on progress and performance

Sales Targets, KPIs

• Meet or exceed monthly sales quotas/targets set by the company (8-12 closed deals per month)
• Consistently meet or exceed KPIs related to sales activities (Contact inbound leads urgently, preferably within 15 min - 1 hour)
• Achieve a high conversion rate from initial contact to signed contract (10-15% )

Required hard and technical skills:

• Has a clean, crisp, “radio” voice, without strong accent
• Knowledge/experience with Residential Construction and ADUs is preferred
• Minimum understanding of the construction process and material types is required
• Proficiency in using CRMs and other sales tools and software (HubSpot, Dialpad)
• Understanding of sales processes

Required soft skills and traits:

• Excellent communication skills, including active listening, negotiation, and persuasion
• Excellent interpersonal skills, with the ability to build and maintain relationships with clients and stakeholders
• Customer service orientation and a focus on delivering high-quality service
• Results-driven and goal-oriented mindset, with a track record of meeting and exceeding sales targets
• Self-motivated and proactive, with the ability to work independently as well as part of a team
• Attention to detail and strong organizational skills, with the ability to manage multiple tasks and priorities effectively
• Adaptability and flexibility, with the ability to work in a fast-paced, ever-changing environment
• Strong problem-solving skills and the ability to think creatively to find solutions
• Positive attitude, resilience, and a growth mindset
• Ethical and professional conduct, with a commitment to maintaining confidentiality and integrity
• Self-learning skills

Cultural fit and company values:

• Has an “urgent” mentality, takes the initiative, and does things immediately. Well-organized
• Proactive, energetic, involved in company life, and provides feedback
• If needed, expands correspondence with clients after hours and on weekends, and has interest in closing a deal no matter what the time of the day
• Shows a full service and all-included mentality in client communications. Interested in bringing value and happiness to the customer, establishing partnership rather than aggressively pushing (NOT aggressive sales, NOT “old school”). Nice, accommodating, but taking advantage
• Confident and has boundaries (saying NO if there’s no fit is ok)
• Company representation, looks, tone of voice, virtual background MATTER
• High ethical standards and ability to operate with integrity, honesty, and transparency
• Genuine interest in residential construction, ADUs
• In sales, enjoys the balance between AI/software and human personal touch

Job Types: Full-time, Part-time, Contract

Pay: $50,000.00 - $120,000.00 per year

Expected hours: 60 – 80 per week

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift

Weekly day range:

• Monday to Friday

Work Location: Hybrid remote in San Leandro, CA 94577