Fiber Install Technician II

Description

We are seeking an experienced Install Technician II to join our team. As Fiber Install Technician II (FIT II), you will be responsible for installing and maintaining a variety of technical equipment and systems. This position requires strong technical skills, attention to detail, strong customer services skills and the ability to work independently.

Responsibilities

• Installing, disconnecting, conducting maintenance, and troubleshooting high-speed data, telephony, and other services.
• Conduct tests and inspections to ensure equipment meets quality standards and specifications.
• Drive a company vehicle bet ween office or home, where house and work sites in a safe and courteous manner and in accordance with all laws and company policies
• Monitor Wecom Fiber current work enabled systems throughout the day for information regarding changes to work schedules and for information about current work assignments.
• Communicating with our Center of Excellence and the dispatch team for onsite support and/or routing assistance.
• Interacting with customers and educating them regarding services and products - provide excellent customer “white glove” service for in home and in office customer facing telecommunications installations.
• Participate in team meetings as schedule and attending job-related training
• Working with low voltage electrical and color-coded wires
• Maintaining accurate and high-quality recordkeeping of transactions.
• Provide training and support to end-users, ensuring they are familiar with the operation and maintenance of installed equipment.
• Collaborate with team members to plan and coordinate installation projects, ensuring timely completion.
• Maintain accurate records of installation activities, including documentation of work performed and any modifications or upgrades made.
• Stay up-to-date with industry trends and advancements, continuously updating knowledge and skills.

Requirements

• High school diploma or equivalent
• Minimum of 2 years of experience in installation and maintenance of technical equipment – previous experience with Calix hardware is a plus.
• Strong technical skills, including knowledge of electrical systems, mechanical components, and computer hardware/software.
• Ability to read and interpret technical drawings, schematics, and manuals.
• Excellent problem-solving and analytical skills, with the ability to troubleshoot and resolve technical issues.
• Strong attention to detail and ability to work with precision.
• Excellent communication and interpersonal skills, with the ability to effectively collaborate with team members and provide training and support to end-users.
• Valid driver's license and ability to travel to various job sites as needed.

Benefits

• Competitive salary and compensation package
• Comprehensive health and dental insurance
• Retirement savings plan with company matching.
• Paid time off and holidays
• Opportunities for advancement and career growth

About us

Founded upon the vision of providing unparalleled expertise in the communications field, Wecom Fiber strives to develop superior communications networks for our users through state-of-the-art technology, network design, leadership, and partnerships. Wecom Fiber takes pride in the knowledge and standard of work provided to our customers, in a field that continues growing at an outstanding rate. Working alongside some of the largest telecommunications companies in the world, Wecom Fiber is looking for self-motivated leaders looking to grow themselves, and our company along the way.

We offer a lucrative benefits package, competitive wages, overtime opportunities, encouragement & training for advancement in the company, and contagious company culture.

Come see why we are different than your average telecom company!

NOTE:

Wecom, Inc. (and its subsidiaries) complies with all Equal Employment Opportunity (EEO). Wecom, Inc. does not discriminate on the basis of age, race, sex, religion, color, national origin, marital status, genetic information, sexual orientation, gender identity and expression, disability, veteran status, pregnancy status or other status protected by law.

Company benefits subject to change. www.wecominc.com

Job Type: Full-time

Pay: From $24.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Paid time off
• Paid training
• Vision insurance

Compensation package:

• Hourly pay

Payment frequency:

• Paid biweekly

Schedule:

• Monday to Friday
• Weekends as needed
• Year round work

Ability to Relocate:

• Kingman, AZ: Relocate before starting work (Required)

Work Location: In person