POSITION SUMMARY

The Warehouse Team Lead maintains in-depth knowledge of our products and operating procedures and stays in regular contact with the shift leadership and peers in each department to meet daily goals. This position identifies operating issues and takes corrective action as needed; this includes receiving and providing clear directions, as well as serving as a role model of our culture to effectively communicate with employees and drive engagement.

ESSENTIAL DUTIES & RESPONSIBILITIES

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Provide assistance with overseeing the day-to-day operations within the Inventory Control Department.
• Assist with assuring Inventory Health KPIs are met week over week.
• Ensure all Associates are trained effectively to meet IC standards.
• Assist with item attributes, error logs, customer reorders, and customer returns.
• Support Inventory leadership in taking the lead on various tasks and projects as assigned.
• Assist the Product Coordinator with assigning and identifying bins for ideal locations to put away incoming freight.
• Provide leadership with overseeing/auditing check-in procedures for freight being unloaded from containers.
• Ensure PO receipts are cross referenced with dock sheets to confirm accuracy before POs are received into IDS.
• When applicable, read and follow up on emails sent to the Inventory Control department.
• Provides training/retraining to new and tenured associates.
• Partner with leadership to ensure IDS transfers request are picked, packed, and shipped in accordance with SOP standards.
• Manage replenishment queue to ensure all tasks are completed in a timely manner according to SOP standards.
• Oversee daily operations in the department to maintain a high level of productivity and quality while achieving operating goals; promote team adherence to Company policies and procedures.
• Monitor and provide consistent feedback to employees on individual and team performance on a daily, weekly, and monthly basis to promote standards for Quality and Productivity.
• Build and maintain productive working relationships with all employees to maximize efficiency and morale to support the company culture.

• Conduct daily team meetings to update employees on work expectations, task assignments, best practices, and operating expectations.
• Clearly communicate team goals, resolve problems as they arise, and answer any related questions
• Develop a cross-trained team that can flex into other departments or jobs as needed
• Maintain a high level of communication with the Outbound, Inbound, and Leadership team along with partnering with other team leads to flex labor when necessary.
• Other duties as assigned

EDUCATION and/or EXPERIENCE

• Minimum of 1 year of relevant experience in a distribution environment; receiving and/or inventory experience preferred
• High school diploma or GED, or equivalent combination of education and experience

KNOWLEDGE, SKILLS, & ABILITIES

• Proficiency with MS Office required (Outlook, Word, Excel, PowerPoint)
• Strong analytical and problem-solving skills required
• Strong verbal and written communication skills; ability to explain technical and complex concepts in a simple and concise way to ensure ease of understanding
• Demonstrated ability to manage multiple assignments and deadlines in a fast-paced environment
• Ability to quickly adapt as business needs change; ability to address difficult situations with diplomacy and emotional intelligence
• Customer service-oriented attitude with a demonstrated desire to exceed expectations

LANGUAGE SKILLS

• Business Proficiency in English is required

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Work is performed while standing and/or walking, up to and including 10 hours/day
• Requires the ability to communicate effectively using speech, vision, and hearing
• Requires the regular use of hands for simple grasping and fine manipulations
• Requires regular bending, squatting, crawling, climbing, and reaching
• Requires the ability to regularly lift/carry 50-75lbs. and push/pull up to 150 lbs.
• Requires the ability and willingness to be certified to operate a forklift.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly exposed to moving mechanical parts and vehicles. Occasional activities may involve exposure to marked changes in temperature and humidity, and exposure to dust, fumes, and gases. The noise level in the work environment is usually moderate. The passage of employees through the work area is average and normal.