Position Title

Level 1 Lab Technician

Requisition Number

H00514P

Position Category

Hourly/Work Study

Campus Location

Weber State University - Ogden, UT

Hours per week

20

Months per year

12

Alternate work schedule

Pay Grade

Salary

Hourly Pay Rate

$12.00

FLSA

Job Summary/Basic Function

The Level 1 Lab Technician is responsible for the maintenance and technical support of the computers, printers, and other technology equipment located in the Open Student Computer Labs. The Open Student Computer Labs operate at 10 separate locations on the Ogden, Davis, and West Center campuses. The Level 1 Lab Technician will provide technical support via the Labs’ Slack channel as well as completing work orders submitted through the Labs Dashboard site. The responsibilities of the Level 1 Lab Technician include but are not limited to:

• Troubleshooting hardware and software problems with Windows PCs, Macs, and printers
• Troubleshooting network connectivity issues
• Imaging computers, both Windows PCs and Macs
• Applying regular software updates to lab computers on a weekly basis

Required Qualifications

Some customer service experience.

Basic understanding of modern computing standards including hardware, operating systems, and networking.

Preferred Qualifications

Technical support experience a plus.

Background Check?

No

Job Open Date

03/01/2024

Review Date

03/03/2024

Job Close Date

06/01/2024

Open Until Filled

Quick Link for Direct Access to Posting

https://jobs.weber.edu/postings/6556

Notes to Applicant

To apply, complete the online application, attach a resume. The contact information for three references, and a cover letter are optional.

If you are hired, please keep in mind that you will need to complete the appropriate Payroll and HR documents prior to beginning work.

The screening of applicants will begin immediately.

Due to the Affordable Care Act (ACA), individuals who have worked in a salaried capacity for Weber State University are ineligible to be hired as an hourly or adjunct employee at Weber State for six months.

Physical Activity of this position

Bending body downward and forward by bending spine at the waist. This factor is important if it occurs to a considerable degree and requires full motion of the lower extremities and back muscles. , Bending the body downward and forward by bending leg and spine. , Extending hand(s) and arm(s) in any direction., Moving about to accomplish tasks, particularly for long distances or moving from one work site to another., Using upper extremities to press against something with steady force in order to thrust forward, downward or outward. , Using upper extremities to exert force in order to draw, haul or tug objects in a sustained motion. , Lifting. Raising objects from a lower to a higher position or moving objects horizontally from position-to-position. This factor is important if it occurs to a considerable degree and requires substantial use of upper extremities and back muscles. , Operate, activate, use, prepare, inspect, place, detect, or position. , Grasping. Applying pressure to an object with the fingers and palm. , Expressing or exchanging ideas. Those activities in which they must convey detailed or important instructions to other workers accurately or quickly. , Ability to receive detailed information with or without assistance.

Physical Requirements of this position

Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or consistently to move objects, including the human body. Sitting most of the time. Walking and standing only occasionally if ever., Light work. Exerting up to 20 lbs of force occasionally and/or up to 10 lbs of force frequently and/or a negligible amount of force constantly to move objects. Use of arm and/or leg controls exerting forces greater than that for sedentary work.

Visual Acuity Requirements including color, depth perception and field of vision.

Required to perform activities such as preparing and analyzing data and figures; transcribing; using a computer terminal; extensive reading.

The conditions the worker will be subject to in this position.

None. The worker is not substantially exposed to adverse environmental conditions (such as in typical office or administrative work).