1. Associate degree in Laboratory Science, i.e., Medical Laboratory Technician; 
2. Bachelor’s degree in a science field such as Applied Science, Biology, Chemistry, Microbiology, etc.; or
3. Associate degree (non-MLT) and successful work experience of minimum of six months (1,040 hours) in a healthcare environment, preferably in a clinical laboratory.
4. Demonstrated excellent customer service skills with clients, including physicians and staff. Important skills include maintaining a positive, patient, and helpful demeanor on the phone. Using professional language and correct grammar, speaking clearly and concisely when working with clients.