Description and Requirements

• Comprehensive Benefits package - Health, Dental, Vision, Life Disability, 401k with match, and flexible spending accounts
• Employee Assistance Programs and additional work/life resources
• Referral Bonuses and Tuition Reimbursement
• Paid time off including holidays, vacation, and sick time
• Opportunities for career development with on-the-job training, certification assistance and continuing education reimbursement

• In partnership with the Business Development function, drive new client relationships and expansion of existing client relationships.
• Support client engagement strategy and work cross-functionally to execute plans.
• Report on sales and performance metrics and suggest improvements.
• Participate in the development of new business pitches from RFP response to closing accounts, including CDA and MSA as needed.
• Research and discover methods to increase customer engagement.
• Ensure sales, finance and legal policies and procedures are met.
• Liaise with the Business Development function and commercial leadership to ensure message consistency in various inbound/outbound programs and campaigns as well as generate qualified prospects through excellent lead follow-up, mining, and nurturing as needed with an emphasis on working to expand contacts with key client executives.
• Utilize internal and external data resources to conduct tactical research on organizations and contacts to help drive quantity of new contacts and subsequent sales opportunities.
• Uncover needs through discovery and determine the best solutions for each account based on a customer needs analysis.
• Meet with clients to discuss their requirements and needs.
• Suggest and implement improvements in the sales cadence process. Seek out best practices and client engagement successes to incorporate into subsequent engagements to support scale.
• Utilize Salesforce to accurately and effectively track activity and update lead, account, and opportunity information, as appropriate. Develop custom reports and review data for quality and consistency.
• Other duties as assigned by supervisor. These may, on occasion, be unrelated to the position described here.

• Bachelor’s degree

• 1-2 years of experience in sales or operations, preferably with a background in customer relationship management, inside sales and/or life sciences
• Record of accomplishment in quality of account relationships
• Knowledge of clinical trial design and drug development preferred
• Proven ability to develop well-positioned and thoughtful documents and presentations
• Familiar with Microsoft Outlook and Office
• Fundamental understanding of basic financial concepts
• Demonstration of the following competencies: aptitude for working cross-functionally, results orientation, customer focus, active listening skills, verbal and written communication skills, negotiation skills, presentation skills, organization agility, time management, business acumen, interpersonal savvy, ethics and values