Description

SUMMARY: Load, unload, and delivers supplies and materials to customers in an accurate and timely manner; efficiently and safely transports, sorts, and stocks materials. As the last point of contact our customers have with Wayne Tile, they must always act in a professional, friendly and helpful manner. 

DUTIES AND RESPONSIBILITIES:

• Position includes driving a Flatbed truck with a Moffett for residential and commercial jobsite deliveries.
• Loads vehicle for delivery.
• Contacts customers to notify of estimated delivery time. Leaves message and answers return calls to provide customers with excellent service.
• Performs simple vehicle maintenance; cleaning interior of vehicle, checking lights, checking tires, filling fluids, scheduling routine maintenance to keep vehicle running properly.
• Observes all traffic laws and posted speed limits.
• Delivers goods to clients.
• Interacts with the customer in a professional manner.
• Collects required signatures for payment, proof of delivery, and gives a receipt to customer.
• Returns all required documentation to appropriate company official. 
• Observes no smoking in delivery vehicle.
• Maintains a neat, clean personal appearance.
• Must get all pertinent information if involved in an accident and inform appropriate company official.
• Unloads vehicle after completing delivery runs.
• Performs other related duties as assigned by management.

Requirements

QUALIFICATIONS: 

· One to two years related experience or equivalent.

· Familiarity with delivery practices and handling methods.

· Must have a valid drivers license

· Forklift certified.

· Ability to work with minimal supervision.

· Commitment to excellence and high standards

· Excellent written and oral communication skills

· Strong organizational, problem-solving, and analytical skills

· Ability to manage priorities and workflow

· Versatility, flexibility, and a willingness to work within constantly changing

priorities with enthusiasm

· Acute attention to detail

· Proven ability to handle multiple projects and meet deadlines

· Strong interpersonal skills.

· Ability to understand and follow written and verbal instructions.

COMPETENCIES: 

• Customer Service--Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
• Teamwork--Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed. 
• Judgment--Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.
• Professionalism--Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments. 
• Safety and Security--Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.
• Dependability--Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan. 

PHYSICAL DEMANDS AND WORK ENVIRONMENT: 

· Occasionally required to stand

• Frequently required to walk
• Continually required to sit
• Continually required to utilize hand and finger dexterity
• Occasionally required to climb, balance, bend, stoop, kneel or crawl
• Continually required to talk or hear
• Continually utilize visual acuity to operate equipment, read
  technical information, and/or use a keyboard
• Occasionally required to lift /carry items less than 25 pounds/ up to 25 pounds/ up to 50 pounds/ more than 50 pounds 
• Frequently work near moving mechanical parts 
• Frequently exposure to outside weather conditions 
• Specialized equipment, machines, or vehicles used: Must have CDL license, ability to operate Moffett and Fork lift. 

Benefits:

- Health, Dental and Vision Insurance

- 401K Plan with Company match

- Company Funded Life Insurance

- Paid Time Off Accrued throughout first year of employment

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.