Description

Scope:

Responsible for the implementation and execution of housing- and homeless-related  services and activities for marginally-housed, homeless and near homeless persons.  Responsible for serving as the liaison between Wayne Metro and community stakeholders  to ensure greater coordination of efforts in serving homeless and near homeless members  of the community.

Essential Functions:

Work closely with Housing and Homeless Department staff and partnering  agencies toward the goal of securing safe, affordable and sanitary housing for  homeless and those at-risk of homelessness.

Proficiently complete paperwork related to the provision of housing and homeless  services as required by Wayne Metro and program funders.

Coordinate, schedule and conduct Housing Quality Standard and habitability  inspections based on U.S. Department of Housing and Urban Development and  Michigan State Housing Development Authority standards.

Prepare and maintain client files as required by Wayne Metro and applicable  funding sources. Remain abreast of changing guidelines in determining eligibility  and record keeping.

Provide transportation to agency clients as required.

Provide direct service to clients including but not limited to: driving and  accompanying clients to scheduled appointments, other specific client-centered  tasks as assigned, entering data into agency databases and assisting clients with applications/surveys (paper and electronic).

Remain abreast of programmatic and funding opportunities in the area of housing  services to aid homeless and near homeless persons. Work with agency  development staff to identify opportunities that are appropriate for the agency to  pursue in the interest of achieving the agency mission with respect to services for  this population.

Provide staff support to the Out-Wayne County Homeless Services Coalition  through coordination of efforts including by not limited to Homelessness Awareness  Week activities, common service procedures and tools, annual educational  retreats, and Coalition development.

Maintain accurate records which are compatible with those maintained by  Wayne Metro for the purpose of deriving statistics, meeting legal requirements for

program and client records, and compiling program reports as may be requested  by program management.

Maintain a positive attitude towards assigned work, clients, and staff, and a  willingness to work with others.

Perform work in a professional manner that upholds Wayne Metro’s policies and  procedures.

Other duties as assigned.

Qualifications

Physical Requirements and Work Environment:

The physical demands described here are representative of those that must be met by  an employee to successfully perform the essential functions of this job. This job operates in  a professional office environment with a usually quiet noise level. This is largely a  sedentary role and the employee must occasionally lift and/or move up to 25 pounds.  While performing the duties of this job, the employee is regularly required to sit, frequently  use hands to finger, handle, and to talk or hear.

Minimum Qualifications:

Bachelor’s degree OR a combination of education and experience that is similarly  equivalent.

Minimum of four years of experience in a related field.

Experience in housing/homeless service programs or a combination of education  and experience which is similarly appropriate.

Knowledge of Wayne County demographics, the needs of homeless and near  homeless persons in Wayne County, and services available to meet those needs.

Experience conducting or familiarity with Housing Quality Standard inspections.

Minimum Competencies:

Working knowledge of basic internet applications and programs including Google  technology and Microsoft Office Word and Excel. The ability to learn and utilize  the necessary programs for this position.

Ability to communicate effectively both orally and in written form.

Good interpersonal and professional skills including but not limited to professional  appearance, tact, punctuality, and dependability.

Ability to provide services for those persons facing economic, social, health, age,  and educational barriers.

Ability to work independently or in a team environment (as deemed necessary).

Perform work in a manner that upholds Wayne Metro policies and procedures.

Other duties as assigned.

Travel Requirements:

Ability to travel to various sites.

Licensing and Other Requirements:

• Valid identification and reliable transportation.
• Although the Covid-19 vaccination is no longer mandated, it is encouraged. Wayne Metro will always prioritize the safety of our staff and clients.

Work Hours:

Work schedule is Monday Friday, with specific hours (and occasional Saturdays) to be  determined by department needs.

Other Duties

Please note that this job description is not designed to cover or contain a comprehensive  listing of activities, duties or responsibilities that are required of the employee for this  job. Duties, responsibilities and activities may change at any time with or without notice.