Wayfinder Family Services ensures that children, youth, and adults facing challenges always have a place to turn.

Wayfinder is committed to advancing IDEA (Inclusion, Diversity, Equity, and Accessibility).

Wayfinder believes inclusion, diversity, equity, and accessibility are essential to our excellence and our mission's execution. We value differences in the pursuit of inquiry and knowledge, mutual understanding, respect, trust, transparency, and cooperation. We are committed to creating a diverse and welcoming workplace that reflects the diversity of the communities we serve and includes individuals with diverse backgrounds and experiences. Individuals of color, women, LGBTQIA , veterans and differently-abled persons are encouraged to apply.

In exchange for your talent, Wayfinder offers an excellent benefits package, which includes the following:

• This role is eligible for Public Service Loan Forgiveness (PSLF)
• Competitive salary - Sign-on bonus for eligible roles
• Flexible schedules depending on the position (some offering hybrid)
• Medical insurance with a $30 premium per paycheck coverage plan (employee-only)
• Dental insurance 100% employer paid for HMO coverage plan (employee-only)
• 401(k) retirement plan with an employer match up to 4%
• 11 paid holidays per year and a generous paid time off policy
• Five winter holidays (between Christmas Eve & New Year's Day)
• Education Reimbursement Program
• Robust training opportunities: Shared Core Practice Model, Trauma-Informed Care, Evidence-based Practices
• Clinical Supervision for licensure

Compensation:

• In accordance with California law, the expected salary range for this position is posted with this position. The actual compensation will be determined based on experience and other factors permitted by law.

Role Summary:

The primary purpose of this position is to provide on-site safety and crisis management support to the staff and youth in our residential programs, which impact the health, safety and treatment of campus residents. The Program Support Specialist reports to the Lead Program Support Specialist

Major Duties and Responsibilities:

• Ensures the compliance of campus programs by implementing policies and procedures for crisis intervention, ensuring Title 22 compliance, ensuring all documentation is completed and accurate (reports, investigations, special incident reports, internal incident reports, etc.).
• Ensures the health and safety of all residents, staff and visitors is maintained.
• Assists with supervision of residents as needed.
• Ensures that department personnel, residents, visitors, etc., follow established policies and procedures, to include safety rules and regulations, at all times.
• Utilizes Collaborative Problem Solving in de-escalating and providing behavior support to residents.
• Conducts behavior screenings for new intakes and collaborates with milieu and clinical staff in implementing behavior interventions that meet the residents’ needs.
• Conducts Professional Assault Crisis Trainings (Pro-ACT) and refresher trainings.
• Leads Milieu Counselors in implementing Pro-ACT and Collaborative Problem Solving techniques with residents
• Conducts campus perimeter checks or safety.
• Enters Incident Reports into I-track, as necessary.
• Supports residential programs with on-boarding and training new staff.