Job Overview

The Auto Claims Field Appraiser contributes to Wawanesa’s goal of delivering an exceptional and consistent claims service experience through the inspection and estimation of automobile physical damage claims including market value calculations. Daily travel is required in Riverside, CA and surrounding areas.

Compensation: Depends on experience and varies by location

California Compensation:

• The pay range for this position is $34.10 - $51.15 per hour, depending on experience.
• This position is considered non-exempt for purposes of wage-hour law, which means you are eligible for overtime pay for hours worked in excess of 40 hours in a workweek or more than 8 hours in a workday.

Job Responsibilities

• Inspect, evaluate and write appraisal estimates pertaining to the physical damage of automobile losses using estimating software
• Communicate with insureds, auto body shops, contractors and adjusters as required to ensure accurate and complete estimates
• Negotiate automobile total losses
• Estimate the value of automobile or salvage
• Establish and maintain business relationship with independent repair contractors/vendor
• Assist adjusting personnel when necessary by providing expert advice on auto losses
• Assist in resolving issues that arise in regards to estimates
• Manage timely and efficient inspection appointments at various locations
• Perform re-inspections as assigned
• Maintain accurate records based on company standards and policies within the claims system
• Supplement the National Catastrophe Team as required for Corporate Catastrophe Response in any region
• Remain up-to-date with legislative changes, trends in the insurance industry, estimating practices and developments in vehicle or property repair procedures and materials.
• Perform other duties as assigned

Qualifications

• 3 years auto appraising experience
• Comprehensive knowledge of automobile repair procedures
• Strong knowledge and ability to use Mitchell Estimating Software
• Physically able to drive long distances
• Effective communication skills both oral and written
• Ability to work in a fast paced, changing environment
• Strong negotiation skills
• Position requires the ability to lift up to 15 lbs. on a daily basis
• Position requires medium mobility at appraisal locations to include frequent bending and crouching to ground level, inside tight spaces, climbing ladders and periods of upward viewing and stretching to perform comprehensive estimates with photographs
• A valid driver license is required, along with maintaining a clean driving record. Position requires frequent extended periods of sitting behind the wheel of a company vehicle