15 customer service associate Jobs in millersville, md
CLEAR is Hiring a Customer Service Coordinator Near Millersville, MD
Job Description
The Coordinator for Clear will provide essential administrative support for customers, field staff, and management of the company. The position includes many duties that are time-sensitive and extremely important to the operations of the business. Responsibilities may evolve as the needs of the company change.
Primary duties and responsibilities include, but are not limited to:
- Answer, receive, and forward incoming phone calls
- Receive visitors and customers at the front desk by greeting and directing them appropriately
- Draft, compose, and appropriately format correspondence and reports
- Gather all pertinent information related to new and existing jobs
- Create new job files within the job software, DASH, and required paperwork for field staff
- Schedule jobs by coordinating with the customers and our Field Management
- Complete compliance tasks for jobs in order to keep the job information up-to-date and meet program deadlines
- Update third-party programs with job information and documents adhering to all guidelines
- File completed job folders and other company documents as needed
- Other duties as assigned
Preferred Minimum Qualifications:
- Restoration experience a plus
- High School diploma, Associates Degree preferred or equivalent experience
- Must have excellent interpersonal communication and writing skills
- Knowledge of basic functions of Word, Excel, Outlook, and Internet Explorer
- Effective analytical and problem-solving skills
- Ability to prioritize workload and meet deadlines
- Well organized, detail-oriented, and accurate
- Team player, professional, and energetic
Clear is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Company Description
Job Summary
Full Time
$43k-53k (estimate)
06/10/2024
06/23/2024
clear-it.com
ANAHEIM, CA
<25
2011
MARK SHIPMAN
<$5M
IT Outsourcing & Consulting
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About CLEAR
Never Worry About Technology Again. Strategy We work with you to discover how technology can best be leveraged at your company. Develop A Vision As a customer we want to forge a real partnership with you. Many of our customers have been with us for over 10 years. We want to learn and understand your business. Learn how you operate - from initial order to the delivery of your product. We want to hear what is working for you and what is not - regardless of whether you think it is related to "Technology". We want to enable your business with products, services and solutions tailored specifically ...
for your needs. Budgeting We are committed to understanding your budget and how Technology fits into the equation. When we promise predictability we are not just including the technology at the fingertips of your employees. We want predictability at your pocketbook also. Maintain Keeping a close eye on your technology 365/24/7 freeing you to concentrate on your business. Workstation Monitoring and Optimization We will perform weekly maintenance to the workstations in your organization. Service packs and updates that have previously been tested at our office will be deployed. Daily software audits will keep track of all software loaded on workstations. Server Monitoring and Optimization We will be monitoring all aspects of your servers around the clock. This allows us to anticipate possible issues with a small fix proactively as opposed to waiting until many of your users experience some type of downtime and reacting while your users twiddle their thumbs. Help Desk We provide unlimited help to all your users whether they have a simple e-mail question or a complex Excel computation. Your users can directly contact us via Web, Phone, E-Mail, Fax or Twitter. A real-time reporting system allows you the flexibility to check in on service incidents and resolutions.
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The following is the career advancement route for Customer Service Coordinator positions, which can be used as a reference in future career path planning. As a Customer Service Coordinator, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Coordinator. You can explore the career advancement for a Customer Service Coordinator below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Coordinator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Coordinator for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Coordinator job description and responsibilities
Effectively able to develop work schedules for customer service staff members and overseeing their activities to ensure that service standards are met properly.
01/06/2022: Las Cruces, NM
The Customer Service Coordinator position ensures that the person on the other end gets connected to the right place.
02/22/2022: Amarillo, TX
The Customer Service Coordinators provide exceptional, professional and responsive customer service through communication with customers, dealers and sales representatives via email and telephone.
02/13/2022: Kingsport, TN
Deliver excellent customer service and lead by example.
01/09/2022: Baton Rouge, LA
Maintains excellent external customer service through professional communication, timely response to customer needs, and overall customer-centric approach.
02/25/2022: Harlingen, TX
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Coordinator jobs
A passionate customer service advocate with strong critical thinking skills.
01/23/2022: Rochester, MN
CS coordinator may also provide the clients with product and service knowledge.
12/21/2021: Scranton, PA
The Customer Service Coordinator must be able to perform all the essential functions of the position satisfactorily.
03/15/2022: Akron, OH
The Service Coordinator must be detail oriented with an eye toward efficiency and accuracy.
03/02/2022: Albuquerque, NM
As a skill set, customer service entails several qualities like active listening, empathy, problem-solving and communication.
01/08/2022: Cedar Falls, IA
Step 3: View the best colleges and universities for Customer Service Coordinator.
