IT Specialist - Extension Campuses

Join our dynamic team at Waubonsee Community College, where your career can flourish. Be part of a transformative institution, dedicated to making a positive impact in our community and the lives of our students. Waubonsee Community College promotes diversity in faculty, staff, and student recruitment and is committed to hiring and retaining exceptional faculty and staff who are committed to the college’s culture of collaboration, professional growth and student success. Your future starts here – join us today!

Aurora Downtown Campus Part-time Support Staff

Hybrid Option: No

The part-time Information Technology Specialist - Extension Campuses reports to the Information Technology Coordinator - Extension Campuses. This position installs and services all computer, network, media, and telecommunication hardware and software at the Aurora Downtown Campus, Aurora Fox Valley Campus, and Plano Campus.

RESPONSIBILITIES

Responsible for timely service of Technical Assistance Center calls.

Maintain PC networks, software, and hardware including down to the component and chip level.

Work with the Information Technology Security Manager to maintain essential security of software and hardware at remote campuses.

Install, support and distribute media equipment and services at remote campuses interfacing with the Computer and Media Services Manager.

Maintain the inventory of all computer hardware and software.

Assist in end-user telecommunication support including basic telephone, video conferencing and two-way interactive classroom support.

Perform other duties as assigned.

Minimum Qualifications

Associate degree or equivalent in Computer Science required. Bachelor's degree or equivalent in Computer Science Preferred.

Minimum three years related experience maintaining computer hardware and software required. Knowledge of computer networks, various computer hardware and software necessary.

Excellent verbal and written communication skills. Good interpersonal and organizational skills. Ability to interact with all levels of management, faculty, staff and students.

Must be able to function in an independent manner on a regular basis. Ability to work with minimal supervision and take initiative.

Ability to lift a minimum of 50 pounds.

Please attach the following documents when applying:

1. Cover Letter-Yes
2. Resume-Yes
3. References-No (Can be provided at interview)
4. Transcripts-No (Can be provided at interview)