With over 50 years of service, our goal is to improve the health of the community we serve by creating easier access to quality clinical, preventative, and specialty healthcare services. WHCC is deemed by the Bureau of Primary Health Care of the U.S. Department of Health and Human Services to be a federal employee for purposes of medical malpractice claims and, as such, qualified for protection under the Federal Tort Claims Act.

Position Summary:

Under the direct supervision of a Nurse Supervisor/Healthcare Administrator and/or Provider the Medical Assistant I or II is responsible for:

• Providing routine and basic nursing care to patients, including infants, children, adolescents and adults in a community health center environment
• Ensures services meet clinic standards of excellence and the satisfaction of patients
• Participate as the main drivers of direct and indirect care that WHCC provides to patients/community.
• Supports the provider in “working in flow”. Working in flow balances the skill-task alignment across staff to reduce the overall time needed to perform each task, and as a result, helps to make the clinic day more efficient. In addition, wasteful activities that add no value, but are currently required, are identified and eliminated. This includes duplicate tasks, unnecessary processes, extra physical burdens, waiting, and overproduction.
• Ensures efficiency in the delivery of direct and indirect care to improve efficiencies, expedite patient care and improve workflow.
• Must participate as an Electronic Health Record (eCW) super user, with advanced knowledge of the medical records system.

Secondary Responsibilities:

• Cross trains in other duties to provide support during absences, crisis situations or heavy workloads.
• Performs related duties as assigned by health center administrator, provider and/or nurse supervisor/manager.

Key Requirements:

These are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this job. Individual abilities may result in some deviation from these guidelines.

To perform effectively in this position, this incumbent is required to have:

• Medical Assistant Certificate of completion from a California accredited school is required.
• CPR certified – Adult, Child, Infant for the professional rescuer, sponsored by the American Heart Association or the American Red Cross (Professional Rescuer) required.
• Skills in performing venipuncture (phlebotomy), EKGs, audiometry, vision screening, etc.
• Current Certified Medical Assistant (CMA)
• Minimum of five years of continuous employment at WHCC, other community health centers or healthcare facilities with a proven track record of excellent attendance and excellent performance.
• Accepts full responsibility for self and contribution as a team member; displays honesty and truthfulness; confronts problems quickly; displays a strong commitment to organizational success and inspires others to commit to goals; demonstrates a commitment to WHCC.
• Maintains effectiveness when experiencing major changes in work responsibilities or environment; adjusting effectively to work within new work structures, processes, requirements, or cultures.
• Accomplishes tasks by considering all areas involved, no matter how small; showing concern for all aspects of the job; accurately checking processes and tasks; being watchful over a period of time. Setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence rather than having standards imposed.
• This position is located at our Crenshaw location in Los Angeles 90008

Certified Medical Assistant pays $20.32 hourly.

SEIU 721 Position (Union)

Job Type: Full-time

Pay: $16.68 - $18.32 per hour

Benefits:

• 401(k)
• Dental insurance
• Disability insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid sick time
• Paid time off
• Retirement plan
• Tuition reimbursement
• Vision insurance

Medical specialties:

• Internal Medicine
• Ob/Gyn
• Pediatrics
• Primary Care
• Urgent Care

Schedule:

• 8 hour shift
• Monday to Friday

Work setting:

• Clinic
• In-person

Education:

• High school or equivalent (Required)

Experience:

• EMR systems: 1 year (Required)
• Vital signs: 1 year (Required)
• Phlebotomy: 3 years (Required)
• continuous employment at WHCC or community health centers: 3 years (Preferred)
• EKG: 3 years (Required)

License/Certification:

• CPR Certification (Required)
• Medical Assistant Certificate of completion (Required)
• Certified Medical Assistant (Preferred)

Work Location: In person