ASSISTANT STORE MANAGER

We are looking for a responsible Assistant Manager to help organize and run our Augusta Mall (GA) location and fill in for the Store Manager when needed. Your job will be highly important in ensuring the sales team meets its goals of efficiency and customer satisfaction. Our ideal candidate will have retail manager skills with a sharp business mindset, and the ability to solve problems in a timely manner and remain organized. Interpersonal and mediation skills will also be very useful, since you’ll often be acting as a liaison between managers, employees and customers.

Typical duties:

• Carrying out directives given by the manager
• Filling in for Store Manager when necessary
• Greeting customers with a friendly & courteous attitude 
• Communicating current sales and promotions to all customers
• Resolving customer complaints and concerns
• Helping customers find the merchandise they wish to purchase
• Maintaining cleanliness of the storefront and sales floor
• Ensuring merchandise is properly stocked, displayed and/or folded 
• Assisting in supervising and training employees on the salesfloor
• Working with the store team to meet any sales goals and to cover peak/busy hours

Qualifications:

• Outstanding customer service & sales skills
• Strong communication and interpersonal skills
• Proven ability to work with Management, and take on management duties when needed
• Excellent problem-solving capabilities, with the ability to work well under pressure
• Superb organizational and time management skills
• Helping manage and monitor inventory
• Supervising and training employees on the salesfloor
• Resolving customer complaints and concerns
• Working with the store team to meet any sales goals