IN A NUTSHELL

Our Administrative Support Specialist is the ultimate team player. Our ideal candidate will thrive in an environment that requires efficient multitasking. You are versatile, energetic, and take the initiative. Duties are to provide all levels of office support, including Front Desk reception.

Do you like being the designated hitter? This job is for you.

IS THIS YOU?

• Are you customer-focused? You will need to make every client interaction stand out for its friendliness, professionalism, and helpfulness. You will need to display empathy and leave a positive impression with the client.
• Are you analytical? You will review and verify data for accuracy to enhance processes and help in serving the clients better.
• Are you organized? You will need to stay focused on different tasks and use your time effectively and efficiently in order to be proactive and meet deadlines.
• Are you an excellent communicator? You will correspond and talk with insureds, carrier representatives, and agents to obtain information or provide important notifications. Good verbal and written communication skills are essential to providing clear and concise information. To comprehend the client's needs, you will also need to be a good listener.
• Are you a team player? You will need to be easy to work with and be willing to help others. The agency's success depends on our ability to work together seamlessly.

WHAT YOU NEED

• High School diploma or equivalent.
• Three years of related work experience in an office or administrative support position, including prior customer service experience.
• Previous experience with common office equipment, such as modern phone systems, scanners, and copy machines.
• Proficient in Microsoft Office (Outlook, Excel, and Word), with an aptitude to learn new software and systems.
• Maintaining confidentiality of information
• Maintaining an established work schedule. May be required to work evenings and/or weekends occasionally.
• Must be able to travel to different work locations

WHAT YOU'LL GET

The culture at Watkins Insurance Group is about building relationships with each other, our clients, and our community. We adhere to our core values to sustain a culture of service. As a Watkins Insurance Group employee, you will receive a strong total reward package which includes competitive pay. All full-time employees are eligible to receive benefits on the first of the month following employment. We are proud to provide benefits and a work environment package that will help our employees enjoy their work and life. Click here to learn about the benefits package.