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Job purpose for Lead Teller position:
This position is a leadership role in the branch that directs the daily administrative and operational functions of the teller area, including dotted line supervision of the teller staff. This includes training staff on operations, remaining updated of the policies and procedures that should be adhered to, makes judgement decisions related the customer transactions and interactions and coaches to referrals. The Lead Teller is responsible for maintaining and deepening customer relationships by providing superior customer service and referring bank products and services, as well as ensuring consistency around customer experience. The Lead Teller is responsible for the operational integrity of the branch, along with the Community President and/or Assistant Manager of the Branch and may be called upon as the acting manager in the absence of a Community President, in offices without Assistant Managers.
Duties and responsibilities for Lead Teller position:
Qualifications for Lead Teller position:
Experience
Education
Benefits for Lead Teller position:
Waterstone Bank is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Full Time
Banking
$37k-45k (estimate)
12/02/2023
05/26/2024
wsbonline.com
WAUKESHA, WI
500 - 1,000
1921
Public
JUDY GILL
$200M - $500M
Banking
Waterstone Financial provides various banking services.
The job skills required for Lead Teller include Customer Service, Retail Banking, Leadership, Products and Services, Branch Management, etc. Having related job skills and expertise will give you an advantage when applying to be a Lead Teller. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Lead Teller. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Lead Teller positions, which can be used as a reference in future career path planning. As a Lead Teller, it can be promoted into senior positions as a Teller Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Lead Teller. You can explore the career advancement for a Lead Teller below and select your interested title to get hiring information.
If you are interested in becoming a Lead Teller, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Lead Teller for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Lead Teller job description and responsibilities
A lead teller oversees the bank teller staff to ensure customers receive friendly and efficient service.
01/14/2022: Norwich, CT
Lead Teller efficiently processing financial transactions and assisting customers, refer customers to banker when opportunity arises.
02/13/2022: Chattanooga, TN
Lead tellers must be able to manage multiple tasks at once while maintaining an eye on the big picture.
03/06/2022: Paramus, NJ
They may also be responsible for the training of new tellers and the supervision of tellers on their shift.
03/04/2022: Rochester, NY
Trained and coached other team member bank tellers with product knowledge, referrals, and ensured they met their performance goals.
03/15/2022: Milwaukee, WI
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Lead Teller jobs
View more details on Lead Teller salaries across the United States.
01/11/2022: Stamford, CT
Leads tellers can earn certifications to gain more practical knowledge of their responsibilities, test their professional skills and further advance their career.
03/05/2022: Rock Island, IL
Add any relevant awards or achievements.
03/13/2022: Greenville, SC
Volunteer for more responsibility.
02/28/2022: Gainesville, FL
Good and accurate cash handling skills will help lead tellers to be successful.
03/27/2022: Raleigh, NC
Step 3: View the best colleges and universities for Lead Teller.