Description

JOB SUMMARY

We are seeking an experienced individual to join our dynamic team within the home improvement financing sector as a Lead Consumer Underwriting Specialist. This elevated role combines the analytical rigor of consumer credit underwriting with the leadership qualities needed to guide and enhance our underwriting team's capabilities. The selected candidate will be instrumental in overseeing the adjudication of residential home improvement loans, providing expert analysis, and leading the credit team through mentorship and quality assurance. The ideal candidate will bring a blend of analytical expertise and leadership background to ensure our underwriting processes are both efficient and effective, supporting our mission to offer superior home improvement financing solutions in a high-volume production environment.

RESPONSIBILITIES

• Credit Underwriting & Analysis: Perform in-depth credit analysis and adjudication for consumer credit applications, ensuring compliance with company policies. Handle complex cases and provide guidance on escalated issues from team members.
• Team Leadership & Development: Serve as a mentor and coach for the underwriting team, fostering skill development in credit analysis, risk assessment, and policy compliance. Act in a supervisory capacity, promoting a culture of high performance and continuous improvement.
• Quality Assurance & Policy Documentation: Lead quality assurance efforts, ensuring the accuracy and integrity of underwritten loans. Participate in creation and maintenance of underwriting procedures and documentation, contributing to system testing and enhancements.
• Operational Collaboration: Collaborate with cross-functional teams to identify risk trends, participate in audits, and support system and process improvements. Provide strategic input on credit policies and practices to adapt to changing market conditions.

QUALIFICATIONS

• Bachelor’s degree or equivalent, with a preference for backgrounds in finance, business, or related fields.
• Minimum of 7 years of experience in underwriting, with a strong preference for expertise in the home improvement or residential lending sector.
• At least 2 years in a leadership or supervisory role, with proven ability to train, mentor, and enhance team performance.
• Exceptional analytical, organizational, and decision-making abilities.
• Excellent communication skills, both written and verbal.
• Proven ability to manage time effectively and work both independently and as part of a team.
• Knowledge of lending regulations, compliance standards, and industry trends in home financing.

KNOWLEDGE AND SKILLS

• Strong verbal and written communication skills.
• Advanced proficiency in Excel and other Microsoft Office applications
• Ability to work independently and within a team.
• Strong analytical, problem-solving, and decision-making abilities, with a keen attention to detail.
• Superior time management and organizational skills, capable of managing high-volume workloads in a fast-paced environment.
• Ability to work independently as well as collaboratively within a team.
• Broad industry knowledge, particularly in home improvement lending, with a continuous drive for learning and improvement.

WHY JOIN US?

At Watercress, you'll be part of an organization that values innovation, leadership, and the impact of home improvements on community well-being. We offer a stimulating environment where you can demonstrate your leadership skills, influence our underwriting processes, and contribute to our mission of providing accessible home improvement financing solutions. If you're ready to take your underwriting expertise to the next level in a role that blends analytical challenge with team leadership, we'd love to hear from you!