Sunrise Dermatology, an AQUA Dermatology portfolio practice, has remained dedicated to providing the highest level of comprehensive, personalized dermatologic care for patients of all ages in south Alabama and along the Gulf Coast since 2011.

We are a full-service dermatology practice specializing in medical, surgical, and cosmetic dermatology. With two fellowship-trained Mohs surgeons on staff, we offer on-site diagnosis and treatment of skin cancers at our Skin Cancer Surgery Center.

We are deeply devoted to the physician-patient relationship and family-oriented approach to care, as a physician-owned and operated practice.

Our team of board-certified, fellowship-trained dermatology specialists has the experience and expertise to meet your skin care needs, utilizing the latest in leading-edge diagnostics and treatments.

Whether you're dealing with common conditions like acne, eczema, or psoriasis, or you're concerned about your risk for skin cancer, our goal is to create a customized plan to resolve your issue and to ensure the overall health and well-being of your skin for a lifetime.

This position is responsible for taking incoming and outgoing calls to patients and insurance companies to resolve account balances.

Essential job duties : account review, customer service, and billing. Positions will perform all related duties assigned.

ESSENTIAL FUNCTIONS

• Complete all business-related requests and correspondence from patients and insurance companies.
• Complete all assigned projects promptly.
• Assist clients and patients in all requested tasks.
• Communicate to management, areas of concern or areas of improvement.
• Performs various collection actions including the following and reporting of delinquent accounts to the collection agency.
• Posts payments and prepares daily deposits.
• Research and respond to all patient inquiries received by telephone and mail.
• Update patient demographic information and initiate account adjustments.
• Try to resolve account balances to zero before accounts are forwarded to an outside agency for collection.
• Participates in educational activities and attends department staff meetings
• Maintains strictest confidentiality, adhering to all HIPAA guidelines
• Other duties as assigned.

We offer competitive salaries and benefits :

• Medical, Dental, and Vision available after 30 days of hire
• Short-term disability and life insurance, and many ancillary options.
• 401k available after 90 days of hire
• Excellent growth and advancement opportunities

POSITION TYPE AND EXPECTED HOURS OF WORK

• Full-Time
• Monday - Thursday 7 : 30pm -4 pm, Friday 7 : 30pm - 3 pm
• This position is On-Site

QUALIFICATIONS

Education - This position requires completion of at least a High School Degree or equivalent.

Experience - Minimum of 1-year medical provider experience. Proficiency with Microsoft Office. General understanding of professional billing fee billing process and procedures.

Communication - Excellent oral and written communication skills. Ability to establish effective working relationships with providers, staff, and the public.

Work Style - Must be able to work well independently but ask for help when needed. Ability to analyze and interpret information, ability to interact and decipher information telephonically and electronically.

Last updated : 2024-04-23