16 Dispatcher Jobs in Sarasota, FL
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Waste Pro is Hiring a Dispatcher Near Sarasota, FL
SUMMARY OF POSITION :
The purpose of the Disptacher position is to communicate with Waste Pro drivers to respond to incoming service orders, schedule service, resolve route and service issues and complete daily routing dump and crew data entry.
Distribute information to driver teams as needed.
ESSENTIAL JOB FUNCTIONS :
1. Maintain contact between drivers and home base, dispatching drivers to calls as they are received, using information on customer needs, drivers' locations and loads, and daily factors to balance cost and speed of response.
2. Assign routes and service tickets to appropriate drivers throughout the day and for the next day; closes service tickets each day.
3. Plan, distribute, monitor and follow-up daily route assignments for residential, roll-off and commercial drivers to ensure customers are serviced per Waste Pro standards and agreements.
4. Troubleshoots and resolves potential delivery and pick-up problems before they result in service issues. Effectively communicate with both drivers and customers to ensure customer satisfaction.
Communicate service changes to Sales staff.
5. Answer incoming calls from Customer Service and provide requested route information and / or follow up. Work directly with Customer Service Manager, Operations Manager and the Driver to ensure prompt follow through of all issues.
Distribute county requests to route supervisors.
6. Communicates with maintenance shop personnel and serves as an emergency point of contact to drivers.
7. Review route paperwork, enter customer information to database, and close work orders from previous day routes, paying close attention to detail, identifying and correcting any issues.
Records and documents information from drivers and distributes to appropriate departments.
8. Maintains all data in appropriate systems including the following : Verify all dump tickets have been received and entered into Tower.
Close tickets and note in Trackese. Enter new drivers, truck and route data information in Tower. Enter "Crew Out" into Tower and provide to Supervisors.
9. Print, review and make data entry corrections to productivity reports for route supervisors daily.
10. Distribute and maintain driver phones / radios including completion of software updates, and charging phones every evening.
11. Additional responsibilities may include uniform tracking, timecard review for Drivers, reconciliation of supervisor fuel tickets, and maintenance of PPE inventory.
Ensures that supplies are on hand for necessary forms. Prepares Saturday work.
OTHER JOB RESPONSIBILITIES :
- Employees in this job classification are responsible for keeping up to date on current technology, as job appropriate, being used by Waste Pro USA.
- Any additional job duties that may be assigned by the Supervisor.
WORK ENVIRONMENT : Normal setting for this job is : office setting.
Last updated : 2024-03-03
Job Summary
Full Time
Utilities
$39k-52k (estimate)
03/05/2024
05/09/2024
wasteprousa.com
LONGWOOD, FL
1,000 - 3,000
2001
Private
JOHN JENNINGS
$500M - $1B
Utilities
Related Companies
About Waste Pro
Waste Pro is a waste management company that provides solid waste collection and recycling services for residential and commercial sectors.
The job skills required for Dispatcher include Customer Service, Communicates Effectively, Data Entry, Attention to Detail, etc. Having related job skills and expertise will give you an advantage when applying to be a Dispatcher. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Dispatcher. Select any job title you are interested in and start to search job requirements.
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If you are interested in becoming a Dispatcher, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Dispatcher for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Dispatcher job description and responsibilities
Dispatchers are generally responsible for coordinating with the customers regarding the delivery status of the products and providing precise logistics and the fastest transportation routes to the professional drivers to ensure smooth and timely deliverie
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A good dispatcher must be able to coordinate trip schedules, manage routes, and handle calls and requests from operators, third-party vendors, and their supervisors.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Dispatcher jobs
Getting training and certification as a truck dispatcher.
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Communicate with all parties before & during the job and getting feedback and updates.
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Complete a City employment application.
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Dispatchers should use an understanding tone and approach when communicating with callers.
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Previous experience as a Call Receiver/Dispatcher for law enforcement 911 calls.
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Step 3: View the best colleges and universities for Dispatcher.
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