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Bay Disposal has an immediate opening for a Collections Representative based in Norfolk, VA. In this position you will be responsible for reaching out to our delinquent accounts via phone calls and emails, taking customer payments over the phone, setting up payment arrangements, and working to resolve problems that arise concerning service or billing.
This is a full-time, Monday-Friday 8 : 00am -5 : 00pm position with competitive pay, and excellent benefits.
JOB DUTIES :
Making outbound calls and sending emails daily on delinquent accounts
Managing automated calls and emails
Working closely with various departments to reach monthly collection goals
Handle difficult customers and escalated calls
Work closely with Credit Supervisor in utilizing our 3rd party collection agency
Maintain accurate notes in customer accounts
Provide assistance with on line payments
Provide customers recap of accounts for billing disputes
Reporting results to management and escalating problem accounts
REQUIREMENTS :
Minimum of 1 year of credit and collections experience highly preferred.
Minimum of 1 year of experience making heavy outbound collections calls highly preferred.
Strong computer skills to include Microsoft Excel and Word experience.
Strong verbal and written communication skills.
Apply today and Connect with Your Future!
We offer excellent benefits including : medical, dental, vision, flexible spending account, long term disability, life insurance, 401K retirement.
Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.
Last updated : 2024-05-07
Full Time
Utilities
$36k-46k (estimate)
05/09/2024
05/30/2024
wasteconnectionspa.com
EXTON, PA
25 - 50
1999
PATRICIA M CODY
$10M - $50M
Utilities
The job skills required for Collection representative include Billing, Written Communication, Microsoft Excel, etc. Having related job skills and expertise will give you an advantage when applying to be a Collection representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Collection representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Collection representative positions, which can be used as a reference in future career path planning. As a Collection representative, it can be promoted into senior positions as a Collections Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Collection representative. You can explore the career advancement for a Collection representative below and select your interested title to get hiring information.