Overview:
We are seeking a skilled and motivated Technician to join our team. As a Technician, you will be responsible for performing various technical tasks and providing excellent customer service. This is a full-time position with opportunities for career growth.

Duties:
- Communicate with customers to understand their needs and provide appropriate solutions
- Perform outbound calling to schedule appointments and follow up with customers
- Conduct diagnostic tests and analyze technical issues
- Perform repairs, installations, and maintenance on equipment or systems
- Upsell products or services to customers based on their needs
- Ensure accurate data entry and documentation of all work performed
- Maintain a high level of phone etiquette and professionalism in all customer interactions

Requirements:
- Strong communication skills, both verbal and written
- proficiency in English and Spanish is preferred
- Ability to analyze technical problems and provide effective solutions
- Experience in sales or upselling is a plus
- Excellent phone etiquette and customer service skills
- Proficient in data entry and documentation
- Ability to work independently as well as part of a team

Benefits:
- Competitive pay based on experience
- Opportunities for career advancement within the company
- Professional development and training programs

If you are a motivated individual with strong technical skills and a passion for providing exceptional customer service, we encourage you to apply for the Technician position. We look forward to reviewing your application.

Job Type: Full-time

Pay: $39,170.90 - $45,283.37 per year

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• On-the-job training
• Paid time off
• Professional development assistance
• Vision insurance

Experience level:

• 1 year

Shift:

• Morning shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Work setting:

• In-person

Ability to Commute:

• Davisboro, GA (Required)

Ability to Relocate:

• Davisboro, GA: Relocate before starting work (Preferred)

Work Location: In person