Description

Duties

• Direct development and oversight and daily management of Behavioral Health Administrative Service Organization contracts and program policies and procedures in subject matter expert areas. Duties include making policy/procedure and contract updates related to legislative and WAC changes that may be needed, most specifically including around the Trueblood Settlement and MRSS.
• Provide contract management and contract development including streamlining and coordination within the MPD team to influence and create consistency across our delivery system programs, implementing delivery system changes where needed.
• Support the process of streamlining and coordination of contracts within the MPD team and across HCA to develop efficient practices, ensure clarity, and reduce duplication.
• Provide consultative expertise to MPD executive leadership, other HCA sections, community partners, and system partners, including providing training and technical assistance related to Trueblood and MRSS implementation.
• Work across the agency to ensure collaborate relationships specifically around SME areas, including but not limited to Trueblood and MRSS.
• Provide support, effectively and professionally by representing HCA in work with the BH-ASOs and other community stakeholders, communicate HCA/MPD vision, and collaborate with the behavioral health team to effectively manage contracts with the BH-ASO’s.
• Provides expert technical assistance and consultation to contractors supporting compliance with federal and state regulations related to service delivery.
• Ensure programs are consistent with internal and external program and policy requirements (e.g., federal government requirements under the Balanced Budget Act, Public Disclosure and HIPAA), review behavioral health and care coordination programs for conformance to policies and objectives.
• Work to implement strategic plan efforts within the MPD section, as plans fit into the larger HCA strategic plan framework, to improve team efficiency, contractor accountability, and client outcomes.
• Conduct comprehensive analysis of legislative bills, participate in the development of WAC and other administrative rules.
• Assist with implementation of administrative and programmatic changes prompted by legislation and rule change at the state and federal level,
• Support the delivery of high quality and recovery oriented behavioral health care in Washington state.
• Provide clinical expertise and an in-depth understanding of the delivery of public behavioral health care, particularly around the SOC grant and MRSS, within HCA and to other state agencies via participation in workgroups and committees, case staffing meetings, and other partnership opportunities.
• Promote recovery-oriented treatment models and values.
• Liaison with the Department of Health’s Behavioral Health Licensing and Certification unit and the Department of Social and Health Services administrations and other agencies and administrations as needed.

Qualifications

• Three (3) years supervisory or consultative experience in the administration of behavioral health programs and services, with additional direct service clinical experience.
• Two (2) additional years of qualifying experience will substitute for the required master’s degree provided a bachelor’s degree from an accredited college has been achieved.

• Knowledge of public mental health services system including program management principles and models of care, national and local trends in care and practice of managed care and other service delivery models.
• Knowledge of the statewide crisis system, designated crisis responder role and activities, and how the crisis system interacts with law enforcement.
• Contract development and management.
• Ability to communicate effectively orally, in writing, and through utilization of computer technology.
• Ability to effectively use spreadsheets and databases.
• Excellent interpersonal skills to communicate appropriately and effectively with persona at all levels of state and county government, behavioral health professional organization, behavioral health providers, and individuals receiving behavioral health services.
• Ability to use Microsoft Office products, including Outlook, Excel, and Word, the internet and internal report writing, data management, and tracking systems.

• Research complex data.
• Maintain personal and professional characteristics that are needed to meet organization’s expectations and demands of the workplace.
• Effectively and professionally communicate technical, sensitive, and/or confidential matters to diverse groups of people both verbally and in writing.
• Provide excellent customer service to diverse groups of people with varying needs.
• Develop and maintain effective, professional, collaborative working relationships with a diverse range of customers and co-workers, encourage teamwork, and establish trust and credibility with others.
• Readily adapt to new situations and be open to change.
• Actively listen and understand what is being communicated.
• Work independently with little supervision and demonstrate initiative.
• Analyze and interpret information to provide options and solutions.
• Independently prioritize workload and multi-task while staying organized and paying close attention to detail.

• Government organization and administrative procedures.
• Standard office methods and procedures.
• Office organization, methods, and management principles.
• Modern methods of performing various kinds of clerical/administrative work and measuring work production; office materials, supplies, inventory control and records management.

Only candidates who reflect the minimum qualifications on their NEOGOV profile will be considered. Failure to follow the application instructions below may lead to disqualification. To apply for this position, you will need to complete your profile which includes three professional references and attach:

• A cover letter that specifically addresses how you meet the qualifications for this position.
• Current resume

• Attach a copy of your DD214 (Member 4 long-form copy), NGB 22, or USDVA signed verification of service letter.
• Please black out any PII (personally identifiable information) data such as social security numbers. Include your name as it appears on your application in careers.wa.gov.

Supplemental Information

• Meaningful work with friendly co-workers who care about those we serve Voices of HCA
• A clear agency mission that drives our work and is person-centered HCA's Mission, Vision & Values
• A healthy work/life balance, including alternative/flexible schedules and mobile work options.
• A great total compensation and benefit package WA State Government Benefits
• A safe, pleasant workplace in a convenient location with restaurants, and shopping nearby.
• Tuition reimbursement
• And free parking!

More than Just a Paycheck!
Employee benefits are not just about the kind of services you get, they are also about how much you may have to pay out of pocket. Washington State offers one of the most competitive benefits packages in the nation.
We understand that your life revolves around more than just your career. Like everyone, your first priority is ensuring that you and your family will maintain health and financial security. That's why choice is a key component of our benefits package. We have a selection of health and retirement plans, paid leave, staff training and other compensation benefits that you can mix and match to meet your current and future needs.
Read about our benefits:
The following information describes typical benefits available for full-time employees who are expected to work more than six months. Actual benefits may vary by appointment type or be prorated for other than full-time work (e.g. part-time); view the job posting for benefits details for job types other than full-time.
Note: If the position offers benefits which differ from the following, the job posting should include the specific benefits.
Insurance Benefits
Employees and their families are covered by medical (including vision), dental and basic life insurance. There are multiple medical plans with affordable monthly premiums that offer coverage throughout the state.
Staff are eligible to enroll each year in a medical flexible spending account which enables them to use tax-deferred dollars toward their health care expenses. Employees are also covered by basic life and long-term disability insurance, with the option to purchase additional coverage amounts.
To view premium rates, coverage choice in your area and how to enroll, please visit the Public Employees Benefits Board (PEBB) website. The Washington Wellness program from the Health Care Authority works with PEBB to support our workplace wellness programs.
Dependent care assistance allows the employee to save pre-tax dollars for a child or elder care expenses.
Other insurance coverage for auto, boat, home, and renter insurance is available through payroll deduction.
The Washington State Employee Assistance Program promotes the health and well-being of employees.
Retirement and Deferred Compensation
State Employees are members of the Washington Public Employees' Retirement System (PERS). New employees have the option of two employer contributed retirement programs. For additional information, check out the Department of Retirement Systems' web site.
Employees also have the ability to participate in the Deferred Compensation Program (DCP). This is a supplemental retirement savings program (similar to an IRA) that allows you control over the amount of pre-tax salary dollars you defer as well as the flexibility to choose between multiple investment options.
Social Security
All state employees are covered by the federal Social Security and Medicare systems. The state and the employee pay an equal amount into the system.
Public Service Loan Forgiveness
If you are employed by a government or not-for-profit organization, and meet the qualifying criteria, you may be eligible to receive student loan forgiveness under the Public Service Loan Forgiveness Program.
Holidays
Full-time and part-time employees are entitled to paid holidays and one paid personal holiday per calendar year.
Note: Employees who are members of certain Unions may be entitled to additional personal leave day(s), please refer to position specific Collective Bargaining Agreements for more information.
Full-time employees who work full monthly schedules qualify for holiday compensation if they are employed before the holiday and are in pay status for at least 80 nonovertime hours during the month of the holiday; or for the entire work shift preceding the holiday.
Part-time employees who are in pay status during the month of the holiday qualify for the holiday on a pro-rata basis. Compensation for holidays (including personal holiday) will be proportionate to the number of hours in pay status in the month to that required for full-time employment, excluding all holiday hours. Pay status includes hours worked and time on paid leave.
Sick Leave
Full-time employees earn eight hours of sick leave per month. Overtime eligible employees who are in pay status for less than 80 hours per month, earn a monthly proportionate to the number of hours in pay status, in the month to that required for full-time employment. Overtime exempt employees who are in pay status for less than 80 hours per month do not earn a monthly accrual of sick leave.
Sick leave accruals for part-time employees will be proportionate to the number of hours in pay status, in the month to that required for full-time employment. Pay status includes hours worked, time on paid leave and paid holiday.
Vacation (Annual Leave)
Full-time employees accrue vacation leave at the rates specified in WAC 357-31-165(1) or the applicable collective bargaining agreement (CBA). Full-time employees who are in pay status for less than 80 nonovertime hours in a month do not earn a monthly accrual of vacation leave.
Part-time employees accrue vacation leave hours in accordance with WAC 357-31-165(1) or the applicable collective bargaining agreement (CBA) on a pro rata basis. Vacation leave accrual will be proportionate to the number of hours in pay status, in the month to that required for full-time employment.
Pay status includes hours worked, time on paid leave and paid holiday.
As provided in WAC 357-58-175, an employer may authorize a lump-sum accrual of vacation leave or accelerate the vacation leave accrual rate to support the recruitment and/or retention of a candidate or employee for a Washington Management Service position. Vacation leave accrual rates may only be accelerated using the rates established WAC 357-31-165.
Note: Most agencies follow the civil service rules covering leave and holidays for exempt employees even though there is no requirement for them to do so. However, agencies are required to adhere to the applicable RCWs pertaining holidays and leave.
Military Leave
Washington State supports members of the armed forces with 21 days paid military leave per year.
Bereavement Leave
Most employees whose family member or household member dies, are entitled to three (3) days of paid bereavement leave. In addition, the employer may approve other available leave types for the purpose of bereavement leave.
Additional Leave
Leave Sharing
Parental Leave
Family and Medical Leave Act (FMLA)
Leave Without Pay
Please visit the State HR Website for more detailed information regarding benefits.
Updated 12-31-2022