** Washington Pavilion**

** Lead Usher/Shift Supervisor**

Sioux Falls, SD 57104

**Lead Usher/Shift Supervisor - (Part-Time)**

Our Lead Ushers provide supervision of our volunteer ushers and help with resolving ticket and customer service issues. Part-time hours and PRN (as needed) hours available, nights and weekends with shifts being 4-5 hours, ***$11.00/hour***.

***What you will do!***

* Supervise and maintain leadership of assigned floor.

* Greet all visitors, make eye contact, and direct them to their seats.

* Provide information to visitors on request (performance times, directions, history, etc.)

* Participate in opening and closing procedures.

* Note and report irregularities or discrepancies to immediate supervisor.

* Monitor patrons during performance and take appropriate action to correct any disruptive behavior.

* Assist other lead ushers and volunteer ushers with Standard Operating Procedures.

* Know the emergency evacuation plan, helping hand codes, and assist in emergency situation.

* In constant radio contact with House Manager.

***What you will need - qualifications!***

* Knowledge of general customer service practices.

* Ability to stand for long periods of time and to climb stairs frequently.

* Ability to read and speak English clearly.

* Ability to delegate tasks and duties to the volunteer staff.

* Ability to lift 50 pounds

***What we offer you!***

*A fun, engaging culture with excellent compensation along with some benefits/perks for PT staff: free membership to Washington Pavilion perks such as tickets/discounts, and a discount at Leonardo's Caf on-site, Washington Pavilion apparel and much more!*

***If this is a great fit for you to work in an amazing place filled with creative energy and excitement, apply today!***

EOE, Background Check