Washington Gastroenterology believes that digestive health is the foundation for a healthy life. We are committed to improving the quality of life and longevity of our patients and our communities through the prevention, detection, and treatment of gastrointestinal diseases.

We are WAGI

WAGI is seeking a Full-time Pre-Procedure Triage MA-Cto join our endoscopy center team in a remote role working from home (must be Washington based, see specifics below).

The Pre-Procedure Triage MA – C (Medical Assistant - Certified) specializes in pre-procedure calls ensuring the safety and preparedness of patients undergoing endoscopy procedures. In this role, you will be responsible for conducting pre-procedure phone calls to patients, meticulously reviewing their health history, medications, and allergies, and providing them with precise instructions related to their upcoming endoscopy procedures. The Pre-Procedure Triage MA – C will operate within the framework of physician's directives and the established policies and procedures of the healthcare facility. This position necessitates strong communication skills, attention to detail, and the ability to collaborate effectively as part of a healthcare team, working under the supervision of the Nurse Manager of the endoscopy center.

Responsibilities

• Pre-Procedure Patient Communication: Initiate and conduct pre-procedure phone calls to patients scheduled for medical procedures, ensuring clear and compassionate communication.
• Health History Assessment: Thoroughly review patients' health histories, taking note of relevant medical conditions, past surgeries, and current medications.
• Medication and Allergy Verification: Verify patients' medication lists and allergies, assessing potential risks and informing the medical team of any concerns.
• Procedure-Specific Instructions: Provide patients with precise instructions related to their specific procedure, including dietary restrictions, arrival time and facility address.
• Documentation: Maintain accurate and detailed records of pre-procedure assessments and patient interactions in accordance with healthcare facility protocols.
• Collaboration: Work collaboratively with healthcare professionals, including physicians, nurses, and administrative staff, to ensure seamless patient care.
• Compliance: Adhere to all established policies, procedures, and regulatory guidelines to maintain the highest standards of patient safety and care.
• Continuing Education: Stay updated on current medical practices, guidelines, and technology to provide the best possible patient care.
• Patient Advocacy: Serve as an advocate for patients, addressing their concerns and questions to ensure they feel comfortable and informed throughout the pre-procedure process.
• Other duties, responsibilities and activities as assigned.

Qualifications

• High School Graduate or General Education Degree (GED) required
• Graduate of an accredited Certified Medical Assistant program
• Current Washington State Certified Medical Assistant licensure
• Current BLS certification or obtaining within 60 days of hire required
• Previous outpatient, special procedures, pre-op, or gastroenterology MA-C experience strongly preferred

Skills and Abilities

• Ability to work effectively in a team environment and to work independently as needed
• Demonstrates strong critical thinking skills
• Ability to prioritize tasks
• Ability to multitask in a fast-paced environment
• Excellent communication and interpersonal skills, including the ability to communicate with patients with compassion and empathy
• Ability to perform data entry into an electronic medical record
• Attention to detail and ability to maintain accuracy in documentation
• Knowledge of medical terminology and procedures

Physical Activities and Requirements

• Occasional travel may be required to other local locations on an as-needed basis to back-fill for vacations, etc.
• Prolonged periods of sitting/stationary work and performing administrative duties including the use of computers and phones
• Ability to bend, twist, stoop, and reach, rarely
• Able to lift and carry supplies and equipment as needed (up to 25 pounds)

This team primarily works remotely from home with training conducted onsite at the endoscopy center. Candidates must reside and work in Washington State and due to unique city ordinances that impact employers, WAGI does not allow anyone to work remotely from Seattle, WA. The following conditions must be met for interested candidates in their remote location:

• Minimum internet connection requirements and surge protection in your home
• A home work environment that allows you to work free from distractions and sources of background noise and free of potential hazards including tripping hazards, electrical hazards, etc.
• Ability to secure and protect WAGI supplied computer, phone, and systems and ensure protection of Personal Health Information (PHI)
• Though this position provides the benefit of telework, it does follow a standard schedule based on the hours of operation

Washington Gastroenterology has an excellent compensation and benefit package that includes the following:

Employees (and their families) who work full time (defined as working 30 or more hours per week) will be eligible for medical, dental, vision, long-term disability, accidental death and dismemberment, and basic life insurance. In addition employees are able to enroll in our company’s 401(k) plan which includes a company provided safe harbor contribution of 3% of annual earnings and the potential for a company discretionary profit sharing contribution.

All employees will be eligible to accrue PTO at a rate of .04 hours per payroll hour (1.6 hours for a 40 hour week) which can be used for and exceeds the required mandatory WA State and other local ordinances. In addition, full time employees will be eligible for a Vacation accrual with a maximum annual accrual of 77 hours as a new hire.

WAGI has 8 standard Holidays each year for which full time employees are eligible to receive paid holiday. In addition, full time employees will be given 1 Float Holiday each year that they can schedule.

A new hire full time employee in this role will be eligible for a Hiring Bonus in the amount of $3,000.

This is an Hourly position and the anticipated Compensation range is $20.40 - $26.40. The hired applicant is also eligible for annual discretionary bonuses.