The Career Services Specialist coaches CareerForce customers regarding career development and employment search, including but not limited to: preparation to attain employment, education in computer/internet operations, resume and cover letter writing and interviewing skills. This position may work directly with program customers or general public users and may conduct training in structured workshops or other activities. The Career Services Specialist formulates employment relationships with the business community to help employers meet their hiring needs.

MINIMUM QUALIFICATIONS:

• High School diploma (or equivalency) and two years of paid work experience in a Social Services or Human Services agency; OR
• At least two years of post-secondary education and one year of paid work experience in a Social Services or Human Services agency

• Promote a diverse, culturally competent, and respectful workplace
• Demonstrates ability to apply the principles and practices the Workforce Center System
• Demonstrates ability to apply guidelines/mandates related to program and service delivery
• Demonstrates ability to use county and departmental computer systems
• Demonstrates ability to enter data accurately into a applications such as Excel and Word
• Demonstrates ability to make work decisions in accordance with policies/procedures
• Demonstrates ability to prepare, clear, concise and accurate records and reports

• Assists Career Lab customers by phone, email and in person to evaluate needs, strengths, and barriers to employment. Assists with computer use for resume development, job search, education, housing, transportation, food and community resources.
• Contacts employers for job development opportunities. Provides leadership in developing and promoting marketing initiatives and strategic planning for job development. Acts as a liaison between businesses and job seekers to promote job seekers.
• Represents Washington County Workforce Development Division with other county departments, contracted service providers, agencies, as a partner in the CareerForce System.
• Enters and maintains data in a computer; edits, corrects and verifies; utilizes software programs related to area of assignment.
• Prepares reports using state provided data to show employment information such as job trends and salary data, changes in the workplace and ways to enhance job searching techniques.

Performs other duties as assigned.
WORK ENVIRONMENT: Work is sedentary in nature performed within the Government Center or satellite offices. Some travel is required. Lifting requirement of 15-20 pounds on an occasional basis. Wrist and finger manipulation due to filing, compiling, or computer work. Equipment used may include, but is not limited to: computer, internet, printer, scanner, calculator, telephone, copy, and fax machine. Additional physical/mental requirements that occur may not be listed above, but are inherent in performing the position's essential functions.
Work interruptions are frequent. There is some pressure associated with dealing with individuals who may be emotionally charged and with project or activity deadlines and details. Driving or riding to work at a service center, attend meetings, participate in or lead training sessions, etc. may be required. May involve exposure to environmental conditions.
Additional physical/mental requirements that occur may not be listed above, but are inherent in performing the position's essential functions.
This job description is intended to describe the kinds of tasks and level of work difficulty being performed by people assigned to this classification. The list of responsibilities is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The County retains the discretion to add or change the contents of this job description at any time.

Washington County offers a comprehensive benefit package including paid time off, holidays, medical, dental, vision, life and long-term disability insurance.