Job Title: Recovery Support Staff Status: Full Time Hourly
Reports to: Men’s Head Shift Manager Division:  Programs May 2020  

SUMMARY OF POSITION: 
Reporting to the Head Shift Manager, the Shift Manager is responsible for fostering and facilitating growth towards independence of residents of the City Mission. Shift Managers develop a sense of community among residents as members living in the houses. The Shift Manager serves as a positive role model to residents enforces the rules and regulation of the City Mission.
Knowledge, Skills, and abilities: an individual must have the ability to communicate well in group and individual situations; establish rapport with residents and other staff; establish and maintain boundaries. One main roll of a Shift Manager is to provide a safe environment for the residents to reside in.
DUTIES AND RESPONSIBILITIES:
1. Uphold, promote, and encourage, in word and deed, the organizational culture and core values of Christ-centered teamwork, outreach, and assistance to the homeless.
2. Helps to maintain healthy, clean, safe, and secure living environments by following and enforcing City Mission standards and procedures.
3. Provides direct support to Head Shift Managers
4. Check staff log & Emails
5. Roll Call Devotions
6. Hand out Medication
7. Answer Phones
8. Intakes or Discharges
9. Completing house rounds which consist of checking rooms, common areas, and the grounds
10. Check Sign in Sheet
11. Administer Random Urines
12. Complete Maintenance Request
13. Check Meeting Slips
14. Collect Resident Passes
15. Retrieve Resident Mail
16. Monitor Camera
17. Answer Door
18. Check Safety of House
SKILLS AND QUALIFICATIONS:
1. Committed Christian with a heart for the homeless and a desire to share the ministry of CM with others
2. Highly ethical, trustworthy, and professional
3. Organized with good analytical and decision-making abilities
4. Team player, active participant in CM ministry
5. Levelheaded, purposeful in reactions, proactive in problem-solving.
6. Computer skills, to complete intakes, update items in our system
7. Complete shift reports, and fill out the log book
8. Current driver’s license, with ability to drive at night
EDUCATION/EXPERIENCE:
1. Applicant must have GED, but would strongly suggest and Associate’s Degree and/or Bachelor’s Degree
2. Strongly suggested that applicant have worked with individuals in Recovery who typically are dual diagnosed.
3. Any equivalent combination of the above
WORKING CONDITIONS/PHYSICAL FACTORS:
 Climbing stairs – at least 3 flights of stairs
 Must be able to walk at least one city block three times in an eight hour shift
 Varied work schedule, includes evening and weekend hours

Requirement:
The City Mission is a privately funded 501 (c)3 non-profit, Christian ministry. Our designated purpose is religious and we are a Christ-centered ministry which is dedicated to sharing the Gospel and “ending homelessness one life at a time”. We consider every position to be essential in the fulfillment of our ministry and Mission Statement. As such, each employee must have a relationship with Jesus Christ as their personal Savior and Lord. All employees must:
• Be able and willing to share the Gospel and participate in the ministry activities of City Mission;
• Subscribe to City Mission Statement of Faith and Qualifications for Employment upon hire and continuously while employed;
• Adhere to the City Mission Employee Handbook.
• Culturally Diverse
• Good People Skills