We are currently accepting applications for the position of Care Team Assistant to provide various administrative and support services at our Provo Family Clinic.

Wasatch Behavioral Health (WBH) provides quality, comprehensive mental health care with an array of programs and services for individuals within Utah and Wasatch counties. We are committed to growth and promote an inclusive and respectful workplace culture. Our employees possess unique strengths that contribute to impactful client experiences and outcomes.

Schedule: Monday-Friday 8:00am-5:00pm

Compensation: $15.62 - $19.79 per hour (depending on experience)

• Wage increase available after 3 months in the position and when meeting position and software proficiency standards.
• Additional compensation available for Spanish speakers, after testing proficiency.

Essential Functions: (Performs all or some of the following)

• Greets clients at front desk
• Provides customer service and screens incoming calls
• Makes preliminary determinations of individual needs and urgency for services
• Assigns clients to most available/appropriate service provider
• Schedules appointments
• Receives payment for service
• Responds to billing information requests
• Schedules appointments
• Prepares and provides pertinent client information, charts and records
• Performs as liaison for clients, patients, doctors, therapists, nurses with patients, Medicaid, and drug companies
• Acts as patient advocate
• Prepares prior authorization letters and forms
• Organizes and prepares proper client documentation
• See included link for the full job description

Minimum Qualifications:

High school diploma or GED; AND Six (6) months of responsible clerical or secretarial experience.