Bar Supervisor - Casual Worker

Main Duties : We are recruiting experienced bartenders to lead a team on one of the bars at Sixways Stadium and to ensure guests experience industry- leading levels of customer service throughout their visit.

The candidate will operate the bar under the guidelines of the department and company and will look to develop existing management skills through interactions with both guests and colleagues and through a programme of onsite training.

Department : Bars Department

Location : Sixways stadium

Reports to : Bar Management

Salary : 10.50

Length of contract : Casual Worker Agreement

Main Duties :

• Brief, instruct and lead a team of bartenders over the course of an event / function
• Interact with the cliental and nurture an excellent guest experience
• Understand the products on the bar and be able to asses customers needs and preferences and make recommendations as and when needed
• Upsell products as requested and increase bar turnover over a season
• Ensuring the stock rotation policy of FIFO First In First Out is carried out across the stadium both between and during events
• Completing bar specific event paperwork
• Closing down the bar and bringing it back to the required level of cleanliness and set up acceptable for the next event
• To undertake any other duties deemed commensurate with the post and as directed by management and / or the Company
• To undertake any other duties deemed commensurate with the post and as directed by management and / or the Company

Essential Requirements :

• Resume and proven working experience as a bartender
• You must be a passionate and engaging individual with experience, knowledge and understanding of the drinks industry
• Ability to lead and encourage staff, and maintain exceptional bar standards whilst keeping the bar organised, stocked and clean
• The ability to establish a rapport with customers and deliver high levels of customer service with a genuine and approachable manner
• Must have a flexible and positive attitude in order to work well under pressure and adapt to changing priorities
• Be of smart appearance with good personal hygiene
• Free and available on the majority of match day weekends of the season. Match weekend dates to be given in advance with actual days subject to change between
• Friday, Saturday and Sunday up to 2 months in advance
• Have basic numeracy and literacy skills
• Computer literate
• Pro-active in problem solving and work on own initiative to deal with problems and opportunities
• To have a flexible and positive attitude in order to work well under pressure and adapt to changing priorities

At Worcester Warriors we believe our employees make us who we are. A healthy work-life balance is key, not only for our staff but for the Company too which is why we offer as much support as we can.

Working at Worcester Warriors is like working with extended family and we would love the right people to join us and expand even more!

Our employee benefits, just to name a few :

• Holidays 30 days holiday (inc bank holidays)
• Employee Assistance Programme (EAP) We offer a completely confidential EAP service for all our employees
• Funded training programmes Developing our staff is very important to us so where we can we will fund relevant training
• On-site car parking Free car parking around the stadium for all staff
• Discount at 900 retailers nationwide All our staff have access to our Employee Hub where there is access to many discounts at retailers and tips on health and well-being
• Subsidised staff lunch Freshly made staff lunches at a subsidised rate every day
• Free Breakfast Mondays Free staff breakfast to start the week
• Local gym discounts Corporate discount at the local gym (in partnership with David Lloyd Gym Worcester)
• Staff tickets for home matches Every home match you are offered two free tickets

Workplace & culture

Workplace and Culture

We have developed a fantastic atmosphere and a strong, positive working space and culture. We strive to nurture and develop staff through training and coaching which will encourage personal responsibility resulting in a strong collaborative culture in the club.

Come and join us and be a part of our team. Whatever your role and wherever youre located, youll be doing work that matters and youll be part of something thats still growing, developing and evolving.