Job Knowledge and Responsibilities

• Provide initial and ongoing training/guidance to deli associates in areas of customer service, safety and security, equipment operation, cash control, and inventory control.
• Perform specific tasks as assigned by the Food Service Director, Retail Operations Director, or Store Manager.
• Operate the deli within company guidelines to achieve sales and profit goals.
• Accurately post sales, invoices, markups and markdowns, voids, and bad food write-offs within established guidelines.
• Prepare shift reports on a daily basis and enter proper information into the computer for transmission on a daily basis.
• Operate fryer safely and effectively.
• Operate food preparation equipment safely, including but not limited to meat slicer, oven, knives, etc.

Service Orientation

• Project a positive image of the company, store, and deli at all times.

Communication, Collaboration, and Teamwork

• Work in a team-like fashion with other employees to accomplish goals and tasks.
• Give all customers prompt and courteous service, and ensure that deli employees do the same.

Planning, Organizing, and Accountability

• Remain current with the Personnel Manual, bulletins, memos, and other company information.
• Ensure proper sale and accounting for money orders during shifts, as described in the Operations Manual

Initiative, Problem-Solving, and Decision Making

• Schedule all shift operating hours, assign workers accordingly, and ensure all shifts are adequately covered. Meet allowed budgeted hours weekly and year to date.
• Administer disciplinary action to deli associates who are not working within the company guidelines.
• Perform annual performance reviews with deli associates.

Support the Mission of Warrenton Oil Company

• Adhere to all company policies and procedures and ensure that all deli employees do the same.

Job may require other duties as assigned.

Required Qualifications – Required qualifications to effectively perform the job. An equivalent combination of education, training and experience will be considered. (Additional requirements may be designated by position.)

• High school diploma.
• Two years’ food preparation experience.

Knowledge, Skills and Abilities – May be representative, but not all-inclusive, of those knowledge, skills and abilities commonly associated with this position.

• Serve-Safe Certification
• Shrink Analysis
• Corrective Action
• Problem Solving
• Leadership
• Human Relations
• Customer Service

Work Environment – Environmental or atmospheric conditions commonly associated with the performance of the functions of this job.

• While performing the duties of this job, the employee is frequently exposed to fumes or airborne particles, moving mechanical parts and vibration.
• The employee is occasionally exposed to a variety of conditions involving cooking/kitchen/freezer.
• The noise level in the work environment can be loud.

Physical Abilities - Activities that are commonly associated with the performance of the functions of this job. The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• While performing the duties of this job, the employee is regularly required to talk or hear.
• The employee is frequently required to stand; walk; use hands to handle or feel; and reach with hands and arms.