TEAM UP WITH US!
The Rental Service Operations Manager is responsible for managing and coordinating rental service operations strategies and activities.
DO YOU HAVE WHAT IT TAKES?
WHAT YOU'LL DO

• Collaborates in the development and implementation of organization policies, best practices, procedures and attainment of operating goals.
• Reviews, analyzes and prepares strategic operational reports, records and directives.
• Demonstrates and oversees collaboration efforts with team and dealership personnel to accomplish company objectives.
• Ability to comprehend staff reports and records to obtain data, such as status of on-going work, projects and projected completion date.
• Manages and oversees rental fleet turns, warranty recovery, product improvement processes, work order accuracy, damage recovery, technical services, machine / product health and quality assurance in support of rental service operations.
• Manages rental fleet profitability through efficiencies and best practices.
• Manages maintenance and repair of machine rental fleet.
• Manages procurement, repair, and maintenance of rental service assets.
• Oversees training and development program standards for rental service personnel.
• Builds relationships with direct staff and dealership co-workers.
• Upholds and illustrates the Warren CAT culture for customer excellence.
• Support and demonstrate the Warren CAT safety culture as a top priority.

WHAT YOU'LL NEED

• Bachelor's degree (B.A. or B.S.) from four-year college or university; with 3 or more years related experience and/or training; or equivalent combination of education and experience.
• Ability to read and interpret documents such as safety rules and regulations, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to speak effectively before groups of customers or employees of the organization.
• To perform this job successfully, an individual should have advanced knowledge of Microsoft Word, Excel, Access, and PowerPoint.

WHY WORK WITH US?

• Camaraderie, support and future growth opportunity!
• We like to take care of business and have fun doing it!
• We offer health, dental, vision, life, and more as a comprehensive benefits package.
• Don't you want to work with awesome people?

IMPORTANT INFORMATION
While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and color vision.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
Required travel up to 50%.
This position is considered a safety sensitive position.
The Job description is subject to change by the employer as the needs of the employer and requirements of the job change.
EEO/AA
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)