McDonald’s is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries that serve 70 million customers daily.We continue to operate from a position of strength. Our updated growth strategy is focused on staying ahead of what our customers want and realizing further growth potential. Our relentless ambition is why McDonald’s remains one of the world’s leading corporations after almost 70 years. Joining McDonald's means thinking big and preparing for a career that can have influence around the world.

At McDonald’s, we see every day as a chance to create positive impact. We lead through our values centered on inclusivity, service, integrity, community and family. From support of Ronald McDonald House Charities to our Youth Opportunity project and sustainability initiatives, our values keep us dedicated to using our scale for good: good for our customers, people, industry and planet. We also offer a broad range ofoutstanding benefits including a sabbatical program, tuition assistance and flexible work arrangements.

We are enjoying the flexibility of a hybrid work model, in which employees spend part of their week connecting with co-workers in our state-of-the-art headquarters.Located in the booming West Loop of downtown Chicago, it's set up to be a global hub that cultivates collaboration:

• Take a class at Hamburger University
• Sample future items in our Test Kitchen
• Utilize the latest technology to connect with your team around the globe

We are an equal opportunity employer committed to the diversity of our crew members, staff, operators, and suppliers. We promote an inclusive work environment that creates feel-good moments for everyone. Job Description

Job Description:

As the Head of Employee Relations Strategy, you will play a pivotal role in defining strategies, practices, and policies to maintain a harmonious and compliant workplace environment across McDonald’s global enterprise. In partnership, oversee the quality of Employee Relations strategies, ensuring alignment with organizational goals and values.

Essential Duties:

• Develop Global Employee Relations Strategy: Formulate a comprehensive strategy and approach, including technology platform and tools, for managing employee relations issues at McDonald’s worldwide, fostering a positive work environment and enhancing employee engagement.
• Compliance and Risk Management: Lead the design and implementation of a robust compliance and risk management strategy, identifying potential risks and implementing proactive measures to mitigate them effectively.
• Concerns Management and Investigations: Oversee and partner with other investigating teams, to development of a thorough concerns management and investigations strategy, ensuring prompt and equitable resolution of employee grievances, conflicts, and misconduct issues. This will include a global Service Delivery model, with a consistent organization design, performance metrics and operating model(s) across global markets.
• Leave & Absence Management: Develop global leave & absence policies and procedures, ensuring compliance with relevant employment laws and industry standards while balancing organizational needs and employee well-being.
• Employee Separations Strategy: Develop policies and procedures for employee separations that uphold legal requirements, organizational values, and employee dignity, while minimizing potential risks.
• Metrics Monitoring and Analysis: Monitor and evaluate employee relations metrics and trends, analyzing data to derive actionable insights and drive continuous improvement in employee relations strategies and practices.
• Stakeholder Collaboration: Collaborate closely with internal stakeholders, including the Workplace Investigations Team, Compliance, Global Impact, Global Business Services and Human Resources to gather input, ensure alignment, and facilitate successful execution of employee relations policies, practices and strategies.