You haven't searched anything yet.
The Warn group believes that every team member plays a significant contribution role in our success. We enable our customers with the tools they need to work and play outdoors. This position description is designed to outline the primary duties of the role, qualifications, and job scope. Just as we do not want our customers to be limited in the outdoor space, we do not want to limit our employees nor the organization to just the work that is identified. It is our expectation that each team member will serve their customers wherever, whenever necessary to ensure the success of our endeavors.
Position Summary:
The Warn Group is comprised of multiple premium brands, and are the leaders in vehicle recovery, and off-roading equipment.
Our IT Help Desk technicians are responsible for maintaining, analyzing, troubleshooting, and repairing computer systems hardware, software, and peripherals. Assists in training, correcting issues and supports all users with use of applications and devices throughout the Warn group. Our IT Help desk technician’s respond to IT Help Desk requests from users, and are expected to minimize user down time, and will complete all essential functions in a timely & efficient manner, adjusting for changing priorities and availability of resources and demonstrate initiative and strategic thinking.
This position is a Hybrid role, we expect our IT Help Desk technicians to work in the office at our Warn HQ in Clackamas, OR several days a week, with the ability to work remotely from a home office on a rotating schedule.
Essential Functions :
Availability Requirements:
Due to the nature and scope of the essential functions of this position, the importance of personal interactions with coworkers, and the availability of job-related tools, equipment and resources at work, performance of the essential functions requires the ability to be present on-site, and available through communication tools, such as Microsoft Teams.
The required number of hours / week will vary depending on what is required to efficiently perform the job duties of this position. This position will require availability and accessibility to respond to and address emergencies and critical situations outside of normal business operating hours in the early mornings, evenings and/or during weekends.
Required Education and/or Experience:
Required Qualifications, Technical Skills, and Abilities:
Language Skills:
The successful candidate exhibits the ability to read, write, verbalize, and comprehend instructions and correspondence in the English language. In addition, the right Help Desk Technician exhibits strong oral and written communication skills commensurate with the job tasks and position. Must have the ability to communicate clearly and effectively with internal and external customers while providing exceptional quality of work and outstanding customer service is essential.
Mathematical Skills:
Must have mathematical skills equivalent to those required under education/experience requirement.
Physical and Visual Activities:
The physical demands on an employee described below are representative of those required for successful performance of the essential functions of this position. Warn may make reasonable accommodations to enable individuals with disabilities to perform the essential functions.
EQUAL OPPORTUNITY EMPLOYER
As an Equal Opportunity Employer, Warn Industries is committed to providing FMLA and equal opportunities for all applicants. Warn Industries recruits, hires, trains, and promotes team members in all job classifications without regard to age, race, color, marital status, religion, sex, gender, sexual orientation, national origin, disability, veteran status or any other status protected by law. For more information on FMLA, EEO and EPPA regulations, you can check out our career page located at www.warn.com.
Warn Industries hires U.S. citizens and persons lawfully authorized to work in the U.S. All new employees must complete an INS Employment Eligibility Verification Form (I-9) and be able to provide verification of their status as a Non-Foreign person as defined by International Traffic in Arms Regulations, Section 120.14- 120.16. Warn Industries uses E-Verify for eligibility verification to work in the U.S. For more information on E-verify, you can visit www.e-verify.com
Full Time
$53k-65k (estimate)
05/04/2024
05/20/2024
warn.com
LAKE OSWEGO, OR
200 - 500
1948
Private
LINDA PEARCE
$50M - $200M
Durable Manufacturing
WARN is a manufacturer of hydraulic and planetary winches for the commercial sector.
The following is the career advancement route for Help Desk Technician I positions, which can be used as a reference in future career path planning. As a Help Desk Technician I, it can be promoted into senior positions as a Help Desk Support Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Help Desk Technician I. You can explore the career advancement for a Help Desk Technician I below and select your interested title to get hiring information.