Waiver Services Representative

The role of the Waiver Services Representative is to monitor all in-home services provided to consumers receiving waiver services (EDCD, CL, FIS). The Waiver Services Representative ensures satisfaction of services, health and well-being of the consumer served, and safety while the consumer remains independently in the community. Travel is required for this position throughout Shenandoah and Warren Counties. Bilingual candidates encouraged to apply.

Responsibilities and Duties

• Complete monthly in home visits to consumers receiving waiver services; documenting visits using appropriate DMAS documents and company’s CSM database.
• Identify needs and make necessary referrals into the community.
• Support the consumer in developing and monitoring Consumer-Directed Services in the home (personal care, respite) as based on the service plan.
• Provide necessary training to the consumer and attendants as needed to ensure a positive employer/employee relationship.
• Assist consumers with hiring the person of their choice to provide daily living needs with no cost to the consumer. All services are paid by Medicaid.
• Learn and understand all waiver programs and the necessary DMAS documentation needed to enroll and maintain services.

Qualifications and Skills

• Have minimum of Associates degree per Medicaid guidelines
• Have reliable transportation and Driver’s License. Travel will be required for this position!
• Have experience working with the elderly and disabled of 1-3 years
• Successfully complete background check.
• Use appropriate communication with consumers, providers, and agencies as needed while returning all messages within 24 hours.
• Must have good organization and time management skills

Job Type: Part-time

Pay: $21.00 per hour

Job Type: Part-time

Pay: $21.00 per hour

Expected hours: 10 – 20 per week

Benefits:

• 401(k) matching
• Flexible schedule
• Retirement plan

Schedule:

• 8 hour shift
• Weekends as needed

Work Location: On the road