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Telecommunications Sales Firm
Schaumburg, IL | Full Time
$54k-71k (estimate)
4 Days Ago
Acima Division of Rent-A-Center
Schaumburg, IL | Full Time
$48k-61k (estimate)
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Schaumburg, IL | Part Time
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Schaumburg, IL | Full Time
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Customer Service and Sales Representative
$54k-71k (estimate)
Full Time 4 Days Ago
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Telecommunications Sales Firm is Hiring a Customer Service and Sales Representative Near Schaumburg, IL

We are a leading business consultancy in Chicago, is expanding its team to spearhead Verizon's 5G and wireless product and service rollout. We're committed to impacting product success by crafting personalized sales and communication strategies. Our partnership with Verizon underscores our dedication to client-centricity, promise delivery, and excellence.

Join us as a Customer Service and Sales Representative, a pivotal role interfacing directly with clients.

Customer Service and Sales Representative Responsibilities:

  • Engaging with current and potential Verizon customers, offering insights, resolving queries, and facilitating sales
  • Conducting engaging product presentations, tailoring solutions based on client needs
  • Nurturing client relationships for upselling opportunities and referrals
  • Providing comprehensive wireless product information and support
  • Addressing customer inquiries with professionalism and confidence, documenting interactions, and escalating issues as needed

The ideal Customer Service and Sales Representative:

  • Brings experience in customer service, sales, or client-focused roles
  • Embraces challenges with a proactive, "can-do" attitude
  • Values continuous personal and professional growth
  • Seeks a diverse, inclusive workplace that invests in its team
  • Prioritizes integrity, authenticity, and honesty in all interactions
  • Ensures quality results without compromising values
  • Excels in organization, time management, and teamwork or independent tasks

Join our dynamic team, where personal growth and client impact converge within a culture of diversity, integrity, and excellence.

Job Type: Full-time

Pay: $42,000.00 - $54,000.00 per year

Experience level:

  • 1 year
  • 2 years
  • Under 1 year

Shift:

  • 8 hour shift

Weekly day range:

  • Monday to Friday
  • Weekends as needed

Work setting:

  • In-person
  • Office

Work Location: In person

Job Summary

JOB TYPE

Full Time

SALARY

$54k-71k (estimate)

POST DATE

05/19/2024

EXPIRATION DATE

09/15/2024

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The job skills required for Customer Service and Sales Representative include Customer Service, Products and Services, Presentation, Time Management, Dedication, Integrity, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service and Sales Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service and Sales Representative. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Customer Service and Sales Representative positions, which can be used as a reference in future career path planning. As a Customer Service and Sales Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service and Sales Representative. You can explore the career advancement for a Customer Service and Sales Representative below and select your interested title to get hiring information.

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If you are interested in becoming a Customer Service and Sales Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service and Sales Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Service and Sales Representative job description and responsibilities

The best CSRs are genuinely excited to help customers.

04/11/2022: Saint Cloud, MN

They’re the front line of support for clients and customers and they help ensure that customers are satisfied with products, services, and features.

04/24/2022: Allentown, PA

Customer service representatives also have access to responses for the most commonly asked questions and to specific guidelines for dealing with requests or complaints.

03/15/2022: Boca Raton, FL

Workers must be patient and polite, especially when dealing with difficult or angry customers.

03/14/2022: Santa Ana, CA

Support agents should have sound knowledge of the product/service which will help them suggest a solution to the customer right away.

05/01/2022: Salisbury, NC

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Service and Sales Representative jobs

Understand the customer’s expectations.

05/08/2022: Portsmouth, NH

Consider a professional certification.

04/04/2022: Harrisburg, PA

Measure and analyse customer feedback.

05/20/2022: Evansville, IN

Ability to use positive language.

04/24/2022: Santa Rosa, CA

Deliver fast, effective resolutions.

04/21/2022: Nashville, TN

Step 3: View the best colleges and universities for Customer Service and Sales Representative.

Butler University
Carroll College
Cooper Union
High Point University
Princeton University
Providence College