Description

About the Walters Art Museum

The Walters Art Museum, located in the historic Mount Vernon district in Baltimore, offers challenging and creative work opportunities by promoting collaboration and teamwork. Our mission is to bring art and people together for enjoyment, discovery, and learning. We promote and model a culture that celebrates the diversity and inclusion of all our staff, visitors, and members.

The Retail Operations Sales Assistant is skilled in all aspects of the Walters Museum Store and Café. They carry out on a routine basis the merchandise and customer service strategies set forth by the Manager of Retail Operations and report to the Floor Supervisor to ensure the efficient daily operation of the Museum Store and Cafe. They provide the highest level of customer service to all of the Walters Museum visitors by assuring attractive displays, adequate levels of stock and efficient and accurate processing of sales.

Qualifications

Experience: Two years retail experience is preferred.

Knowledge: Computer literate; art/museum related background a plus.

Skills: Excellent written, verbal communication skills, proficient in interacting with customers, skillful in selling techniques. 

Must be a team player and competent in meeting assigned targets/tasks.

Abilities: Positive attitude, flexible, able to multi-task and problem solve, willing to learn.

Working Conditions: Requires lifting 20-30 pound boxes of merchandise. Some light cleaning required, including mild cleaning detergents. Must be comfortable serving hot and cold beverages including alcohol.

Core Work Hours: 25 hours per week; Flexible between Wednesday, Thursday, Friday, Saturday, Sunday with some evening hours on Thursday.

Disclaimer: This job description reflects management's assignment of essential functions. Nothing in this document herein restricts management's right to assign additional duties or reassign responsibilities. The Walters Art Museum reserves the right to make changes to the job at any time as the need arises. This job description does not constitute a written or implied contract of employment. The position is classified as Non-Exempt Status (eligible for overtime pay) and is in a bargaining unit represented by a union.