We are seeking an LMS Administrator to be a part of our Learning & Technical Documentation Team. You should have a strong understanding of E-Learning creation and delivery as well as general administration and maintenance of Learning Management Systems.

Our work is challenging, fun, and rewarding. We seek to hire people who want work to be meaningful and strive for excellence in a team-oriented culture.

WHAT YOU'LL WORK ON:

• Support day-to-day operation and maintenance of the Learning Management System (LMS).
• Collaborate with a team of technical writers and apply instructional design principles to create and maintain high quality LMS objects such as e-learning courses, certification programs and assessments, etc.
• Create and maintain internal and external user groups, departments, roles, and permissions on the backend.
• Create specific dashboards for trainers & admin roles.
• Create learning accounts and assign training programs based on user profile.
• Identify, analyze, and make suggestions based on LMS activity.
• Create custom report templates and setup delivery mechanism as necessary.
• Troubleshoot and resolve LMS issues.
• Analysis & implementation of new features and upgrades from the LMS SaaS provider.
• Implementing API integration in LMS
• SSO Configuration and auto provisioning in LMS 

WHAT WE'RE LOOKING FOR:

• 5 to 8 years of experience in the administration of a learning management system.
• Experience with development and delivery of training curriculums and certification programs.
• A bachelor’s degree, preferably in Instructional Design, Learning & Development, Technical communication, or a similar field.
• Experience with instructional design methodologies and technologies.
• Experience with Articulate 360, Adobe Captivate or similar eLearning content creation software.
• Ability to handle multiple projects simultaneously and meet project deadlines.
• Self-starter with the ability to work independently or as part of a team.
• Strong written and verbal communication skills.
• Strong Troubleshooting and problem-solving skills.