As a Service Drive Porter, you will own our customer’s experience in the service lane. You are the first point of contact with our customers and will be well-versed customer service. From greeting vehicle owners on the drive line to ensuring their wait time is as enjoyable as possible, our Service Drive Porters are true professionals who enjoy helping others. We welcome individuals who are new to the automotive industry but with previous roles in customer service, retail sales, restaurant industry or hospitality.

At Walker Volkswagen, our community and customers matter the most to us. We proudly sell to our New Orleans customers looking for a fantastic and trustworthy dealership. We love our Louisiana community!

What We Offer

• Medical and Dental
• 401K Plan
• Paid time off and vacation
• Growth opportunities
• Paid Training
• Employee vehicle purchase plans
• Family owned and operated
• Long term job security
• Health and wellness
• Flexible Work Schedule
• Saturday Lunches
• Discounts on products and services

Responsibilities

• Oversee flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service.
• Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
• Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled
• Fill in gaps on the Service Drive to ensure every customer has a positive experience
• Performs other duties as assigned.

Qualifications

• Ability to follow directions
• Clear and Valid Driver's License
• Ability to follow instructions
• Positive attitude
• Clean driving record
• Willing to submit to a pre-employment background check & drug screen