Job Summary
This role provides operational and product support for Walgreens Security Technology and Identity & Access Management tools. Support duties include application and environment support, service management, testing coordination, and reporting. Product duties include end user training, communication, and documentation, as well as product cataloging and product status, including tracking of issues and enhancements.
Job Responsibilities

• Shares information to improve workflow processes. Interacts with internal and external peers and management to share highly complex information related to areas of expertise and/or to gain acceptance of new or enhanced technology / business solutions.
• Gathers and updates necessary information and communicates to appropriate parties
• Collaborates with vendors on enhancements and platform changes.

• Ensures that software and program defects in tooling are tracked and summarizes and presents findings to management.
• Provides subject matter expertise to less experienced team members. May allocate and tracks the work of individual contributors. Participates in teaching and training members of work team.
• This position provides coaching to less experienced team members and reviews some aspects of their technical output.
• Leads in designing, building, operating and automating key application security solutions and processes to protect the integrity of the organization's digital network, systems, applications and data.
• Responsible for writing code and scripts for data retrieval via APIs
• Materially implements and develops new platforms and tools to provide security detection and analysis.
• Develops design specifications and technical approaches on assigned projects and may lead implementation.
• Multiple years of experience in administration, configuration, implementation, testing, and support of application security tools (ie. IAST/MAST/DAST/SAST)
• Has advanced in-depth knowledge of security protocols and standards, vulnerability assessment tools, security application suites, penetration testing tools and advanced understanding of countermeasures/mitigation techniques.

About Walgreens Boots Alliance
Walgreens ( is included in the U.S. Retail Pharmacy and U.S. Healthcare segments of Walgreens Boots Alliance, Inc. (Nasdaq: WBA), an integrated healthcare, pharmacy and retail leader with a 170-year heritage of caring for communities. WBA's purpose is t o create more joyful lives through better health. Operating nearly 9,000 retail locations across America, Puerto Rico and the U.S. Virgin Islands, Walgreens is proud to be a neighborhood health destination serving nearly 10 million customers each day. Walgreens pharmacists play a critical role in the U.S. healthcare system by providing a wide range of pharmacy and healthcare services, including those that drive equitable access to care for the nation's medically underserved populations. To best meet the needs of customers and patients, Walgreens offers a true omnichannel experience, with fully integrated physical and digital platforms supported by the latest technology to deliver high-quality products and services in communities nationwide.
Basic Qualifications

• Bachelor's Degree and at least 1 year of experience in IT security OR High School/ GED and at least 4 years of experience in IT security.
• Experience working in Security Engineering, Threat Response, Security Operations, IT Operations, IT Compliance and/or IT Governance
• Willing to travel up to 10% of the time for business purposes (within state and out of state).

Preferred Qualifications

• Bachelor's degree in Computer Science, Information Technology, or Information Security
• CISSP, CEH, GIAC Certifications

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An Equal Opportunity Employer, including disability/veterans Security Analyst II (Operations Support)