Candidates wishing to be considered for the Medical Office Front Desk Receptionist must possess excellent customer service skills, technical capacity to grasp new concepts quickly, demonstrate the ability to multi-task in a team-oriented environment.

JOB DUTIES

The Medical Office Front Desk Receptionist's job duties include, but not limited to :

• Answering multi-line phone
• Manage voice mail and phone forwarding after hours
• Conduct appointment reminders
• Must be able to understand patient accounts and explain billing information to patients
• Manage fax server - in charge of all incoming and outgoing faxes
• Scan of all medical records and documentation into EMR
• Adhere to check-in procedures, including the collection and posting of payments, patient intake, updating patient demographics
• Adhere to check-out procedures, including the scheduling of procedures and follow-ups, generating receipts, patient statements, and ledgers
• Monitor patient wait times and customer satisfaction
• Insurance Verification of Benefits by utilizing online tools and phone
• Handle all medical record requests to include social security, disability, and attorney requests
• Obtain authorizations for procedures for Insurance and Worker's Compensation
• Maintain waiting room cleanliness and appearance
• Maintain a clean and organized work area at all times
Benefits :
• 401(k)
• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Last updated : 2024-05-09