As a Shift Lead you’re pawsitively passionate about people and their pets. Providing exceptional, neighborly service at every opportunity during your work day, you will:

• Lead by example – including, but definitely not limited to, greeting a neighbor and their new puppy when they enter the store
• join the conversation when you hear a team member assisting a neighbor in choosing between three very good natural dog food brands
• create a fun, positive environment for the team and your neighbors; and a reputation for neighborly, knowledgeable, trustworthy, petcentric service in your neighborhood

...all while engaging with our neighbors and smiling in the face of puppy breath. Are you awesome? No, you’re more than that. You’re PAWsome.

Shift Lead key responsibilities include:

• Assisting in the operational management of the stores
• Adhering to operational policies and procedures (cleanliness, animal care, safety and security) that ensure exceptional service is provided to our neighbors
• Assisting in promoting team member engagement and morale
• Connecting with community organizations to partner on events and marketing opportunities.

PAWsome Shift Lead will have: *1 years of experience leading a retail team

• Microsoft Office knowledge is a must, as well as good communication skills
• Ability to operate all equipment to run the store is important, as well as being able to climb ladders, bend, kneel, and lift up to 50 pounds (that cat litter can be heavy!)
• Be able to work flexible schedules, have reliable transportation and must pass the drug, background and validated selection test, and be 18 years or older.

Job Type: Part-time

Pay: $16.75 - $17.25 per hour

Benefits:

• Employee discount
• Flexible schedule

Shift:

• 8 hour shift

Experience:

• Customer service: 1 year (Preferred)

Ability to Relocate:

• Acton, MA 01720: Relocate before starting work (Required)

Work Location: In person